GSC: Senior Developer Relations Engineer

Job description

Job Advert Details

Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

We’re building app.hsbc, HSBC’s new application development platform. We’ll win or lose based on whether 30K developers choose to build on it — not because they’re told to. This is a hands-on Developer Relations Engineer (Platform Enablement) role focused on shipping practical assets that make the platform the path of least resistance: golden-path templates, reference implementations, automation and documentation that developers actually use. Over the next 3–4 years, ~80% of bank workloads are expected to move to the platform. That’s why we need people who can build, iterate and deliver at pace — while staying close to developer feedback and turning friction into fixes.

What you’ll do

·  Build and maintain golden-path templates and reusable patterns that accelerate onboarding and reduce variation across teams.
·  Deliver worked examples from real HSBC projects (not toy apps) that teams can adopt directly and that double as adoption “media”.
·  Improve self-service onboarding so we can scale across HSBC from day one (we can’t and won’t “white glove” every team).
·  Run and support feedback loops (office hours, champions networks, Teams/email channels) and turn developer pain points into shipped improvements — either by building the fix or driving it to the right owning team and tracking it to resolution (“not our team” isn’t a resolution).
·  Write and improve platform documentation. Documentation is part of our launch gate, and our Definition of Done expects features to ship with it.
·  Partner with product, engineering, architecture and risk/control colleagues to ensure guidance is accurate, compliant and practical.

What you need to have to succeed in this role

·  Strong hands-on engineering capability with evidence you can build and deliver: templates, automation, reference implementations, onboarding assets and/or developer tooling.
·  A practical understanding of developer experience: how to make the “right” path the easiest path through standardisation and automation.
·  Confidence writing clear technical content (docs, how-tos, examples) that scales to large audiences.
·  Solid production mindset (security, resilience, observability, supportability) so examples and guidance are credible in a regulated environment.
·  Good stakeholder and collaboration skills — you’ll work across multiple platform pillars and teams to get outcomes, not just opinions.

What we offer

The pay range for this role is 23433 PLN - 28000 PLN (monthly, gross).
Additional car allowance in the amount of 4,786 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

·   Additional bonuses for recognition awards
·   Multisport card
·   Private medical care
·   Life insurance
·   One-time reimbursement of home office set-up (up to 800 PLN).
·   Cafeteria platform
·   Employee assistance program 
·   Additional contributions to PPK scheme
·   Corporate parties & events
·   CSR initiatives
·   Nursery discounts
·   Financial support with trainings and education
·   Social fund
·   Flexible working hours 
·   Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:
• Online behavioral test (for external candidates only)
• Telephone screen (for external candidates only)
• Zoom interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com