Global Trade and Receivable Finance (GTRF) Analyst (UAE Nationals Only)

Job description

GTRF Services Analyst (UAE Nationals Only)
Location: Abu Dhabi
HSBC is one of the world's leading banks, with a network covering 71 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams.

Role Overview
Trade is a core product for the Group across various customer segments, including GBM, CMB, and Private Banking. The jobholder is responsible for providing a high level of customer service by processing Global Trade and Receivables Finance transactions within the service level parameters, minimizing operational risk by applying ownership with a high degree of attention and ensuring accuracy.
To provide full range of support to the GTRF Services team as required, including administration, operational, customer service and processing support.
The role holder is required to provide a high quality service to their internal and external customers; taking ownership and using their initiative to complete necessary tasks

Principle Accountabilities

· Maintain and improve the delivery of “superior” customer service by working as directed by management to ensure that all work is processed within service level agreement
· To ensure that all work is processed within guidelines and appropriate timescales in order to minimize operational risk and/or customer complaints.
· Identify opportunities for process improvement initiatives through best practice sharing
· To be aware of the nature of our customers' business and alert any unusual transactions to Line Management
· Ad hoc duties as directed by the business
Experience, Skills & Knowledge

Essential

· Experience in Trade (Guarantees) function in Banking.
· Excellent communication skills (English) both written and oral
· High attention to detail & ability to work accurately to tight deadlines
· Team Player with a flexible approach to work
· Appetite for continual personal development
· Ability to question processes and identify improvements to increase efficiency and reduction in risk

Business Area

Desired profile

Qualifications :

Commercial Banking serves millions of businesses, from small enterprises and mid-market companies to large multinationals, in developed and faster-growing markets around the world. We provide the services and expertise that businesses need to thrive. Commercial Banking has a network that covers three-quarters of global trade flows. We provide businesses with banking services in their home markets and overseas. These include trade and receivables finance, payments and cash management, multi-currency accounts, commercial cards, overdrafts, working capital finance, insurance, term loans and syndicated, leveraged, acquisition and project finance. For more information visit http://www.hsbc.com/careers/explore-our-business

Global Trade and Receivables Finance (GTRF) is a product partner within the Commercial Banking (CMB) function and provides services and financing for buyers and suppliers throughout the trade cycle, helping them to use working capital efficiently, manage trade risk and fund their supply chains.

Why HSBC?
We put diversity at the heart of our business and we take our responsibility to develop our talent seriously.
Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits.
What to expect at HSBC
·  The chance to realise your ambitions
·  Globally connected careers
·  A strong emphasis on values
·  Learning and development opportunities
·  An inclusive, meritocratic culture
·  Market-competitive benefits

Global Careers Opportunities
Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers