Global Support Executive - General Processing, HSBC Technology and Services (GSD)

Job description

Some careers grow faster than others.
If you're looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.
 
HSBC Technology and Services
 
HSBC Technology and Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the competition.
 
Global Service Delivery
 
Within HSBC Technology and Services, Global Service Delivery is a leader in the development
of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Global Service Delivery teams are making sure all this happens smoothly
 
We are currently seeking an ambitious individual to join this team in the role of General Processing Executive.
Day-to-day processing & support of the business in one of the product or functional streams
Investigation, resolution and ownership of all issues relating to the process
The monitoring and chasing of outstanding items
High standard of client service
Timely escalation of problems
To acquire a broad and detailed understanding of markets products and processes
Proactively review process mechanisms and identify improvements and efficiencies
****Issued by HSBC Electronic Data Processing (M) Sdn Bhd****
 

Desired profile

Preferably someone with accounting/finance background
Diploma/Degree in Accounting/Finance, or any business related course; or any related work experience
Understanding of one or more of the global markets products
PC literate and competent in MS Office Applications
Strong Analytical Skills
Possess excellent command of the English Language (verbal & written) with good interpersonal skills
Self starter and ability to work with limited supervision
An excellent team player
Career-orientated individual
You'll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous personal development, flexible working and opportunities to grow within an inclusive and diverse environment. 
 
****Issued by HSBC Electronic Data Processing (M) Sdn Bhd****