Global Support Executive

Job description

Job description

Why join us?

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Debt Markets Derivatives Trade & Position Management is integral to HSBC’s purpose and strategy, playing a valued role in Credit and Rates trading life cycle management. Our global team of Middle Office professionals, partner with the business to provide accurate, efficient, timely and controlled trade validation, ensuring seamless downstream processing. We are currently seeking a high caliber professional to join our team.

The Opportunity:

What you’ll do:

·  Provide high quality Trade Control service to the Middle Office Desk Support, Front Office business and onshore Operations for Credit and Interest Rates Derivative products across 4 regions (London, Paris, HK and NY) as per agreed service agreements.
·  Ensure the escalation of all problems/risk issues within their area to the respective stakeholders and the appropriate levels of management as per escalation matrix, in a timely manner.
·  Ensure effective management of risk and controls in line with the Risk Management Control Framework.
·  Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
·  Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.

Requirements

What you will need to succeed in the role:

·  A minimum of a BA/BS/BC degree.
·  Strong culture of ethics and integrity.
·  Ability to speak and understand English fluently with exceptional business communication skills.
·  Excellent planning, time management and organizational skills as well as a strong eye for detail are required.
·  Ability to perform well in a fast pace and high-pressure environment against tight timelines.
·  Strong Derivatives Operations background with knowledge of Over The Counter (OTC) Derivatives products are preferred.
·  Strong understanding of operational risk, procedures and controls as well as of front to back trade lifecycle
·  Strong knowledge in trade level reconciliation and investigation.
·  Comfortable working with senior stakeholders.
·  Technical / IT understanding of how trading and order management systems operate is desirable.

What additional skills will be good to have?

·  Ability to learn quickly and transfer knowledge effectively and accurately.
·  Knowledge of MS Office coupled with good numerical and analytical skills – be able to understand, analyze, and communicate data in a concise, logical and visually stimulating form.