Global Custody and Treasury Operations Officer

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As part of the world’s leading international bank, HSBC Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, HSBC Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are now inviting qualified individuals to join this team in the role of  Global Custody & Treasury Operations Officer.

Role Purpose

·  The jobholder has the main responsibility of ensuring that all client instructions are carried out accurately and within the stipulated deadlines, while ensuring customers’ service standards are met.  Ensure all submission of regulatory reporting and reconciliation of instructions are accurate and on timely manner. 
·  The holder must pro-actively liaise with clients, counterparties, custodians (local and foreign), bankers and service providers (both internal and external) on potential issues and work closely with the line manager towards resolution.
·  The job holder is required to multitask; which includes providing coverage during the absence of colleagues within the team, to optimize work efficiency and people management.

Principal responsibilities:

·  Timely and accurate processing of client instructions, while observing internal and external deadlines.
·  Proper and efficient day-to-day running of GC & Treasury Operations and Transfer Agency operations.
·  Maintains excellent customer relationship.
·  Ensures customer service standards are adhered to.
·  Builds team morale and intersectional communication.
·  Contribute to the good development of staff.
·  Maintains the department’s technical advancement to meet customer’s needs.
·  Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

Requirements

·  The incumbent is expected to maintain the levels of efficiency and productivity to meet customers’ requirements and service levels.
·  The incumbent has to coordinate the action required on securities related matter and must ensure that client’s special instructions are acted upon.
·  He/She must ensure the relevant deadlines are met, any queries and contact from customers (both internal and external) are responded promptly and within 24 hours.  Creative thoughts, initiatives and positive attitude are necessary for solving operational issues.
·  Strong, effective interpersonal skills and high standard of leadership are essential to ensure a motivated workforce in the section where volumes can unexpectedly escalate sharply in response to market movements.
·  The jobholder should have the ability to work independently and cautiously with good communication and interpersonal skills.
·  Knowledge of unit trust funds products, local and overseas investment settlement requirements, FX, money market placement and Exchange Control rules guidelines is required.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Berhad