GBM – Product Owner - Distribution Platform

Job description

Role Title : GBM – Product Owner - Distribution

Business: GB&M

New or Existing Role : New

GCB Grade: GCB 3

Role Purpose

Evolve is Global Market's strategic distribution platform that aims to provide clients and sales with an integrated experience, with greater connectivity to our clients and with more sales efficiencies to enable them to service clients better.

The Distribution Platforms Product Owner team work very closely with Global Markets Sales and technology, to define the product offering on Evolve, through collaboration with clients and key stakeholders, both internal and external. This involves the strategic future direction as well as day to day prioritisation of delivery throughout the development, testing and implementation processes. Post implementation, Product Owners liaises with Sales and eClient Services for feedback.

HSBC Evolve is integral to the Global Markets business as we strive to build best in class platform for our clients.

Overall Accountabilities
• Work with GM Sales, technology, business stakeholders and clients to define, build and develop a vision for the offering on HSBC Evolve
• Define the product roadmap and objectives to establish a strategic and scalable approach which adds value to sales, clients and Global Markets
• Refine product requirements and establish the offering through industry analysis and user feedback.

Customers / Stakeholders
• Responsible for the delivery of user-centric functionality that will help to simplify access to execution, content and analysis, facilitate relationship management for both sales and clients and to propel adoption of platforms.
• Drive roll-out strategy to clients and establish a good rapport to encourage feedback and further communication.
• Clear communication with stakeholders globally on the business goal and technology deliverable

Leadership & Teamwork
• Lead working groups with senior management to discuss roadmap, update on progress, build consensus, highlight risks and issues and ensure full transparency across future planned deliveries.
• Ongoing collaboration with marketing, sales, control functions and eClient Services support throughout the development life cycle and post implementation.

Operational Effectiveness & Control
• Responsible for facilitating effective and timely technical implementation with our technology partners and driving delivery objectives through an organised and prioritised backlog, and adhering to delivery principles.
• Partner closely with UX and design to create prototypes to meet evolving client requirements whilst ensuring continuous improvement from conception to delivery through user feedback sessions.
• Review and test releases in production prior to user roll out.
• Responsible for ensuring all control functions, including Compliance, Control Office and Legal have been engaged through the lifecycle of the development and have approved in all planned rollout sites.
• Lead demos and marketing sessions to users, support teams and clients

Desired profile

Qualifications :

• Experience within banking and financial markets, within the front office, and in large change programs.
• Demonstrate high energy; be PRO-ACTIVE, extremely positive and have a ‘driver and achiever' mentality.
• Excellent verbal and written communication skills.
• Outstanding analytical and organizational skills.
• Strong ability to prioritize multiple, potentially opposing requests for deliveries, while ensuring integrity, accuracy, completeness and timeliness of releases.
• A proven ability to create and maintain strong relationships will stakeholders is essential.
• A team player who is able to collaborate across different functions and countries, and manage development teams remotely.
• Proven record of success in a role within the financial services industry

Within HSBC certain roles are designated as Enhanced Vetting Roles. For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the Enhanced Vetting role, on an on-going basis. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.

This role has been designated as an Enhanced Vetting Role. For more information about the relevant additional checks for this role please contact the hiring manager.

Under the Company's internal 'Back to Front'/'Front to Back' transfer policy this role may be classed as High Risk. As a result, internal candidates may require enhanced approvals and vetting checks if they are currently employed in a Front Office department, or if they have worked in a Front Office department within the last 5 years (please refer to the HR FIM definition for further guidance).

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.