Fiu Development Lead, Governance, Financial Intelligence Unit

Job description

Role Title: FIU Development Lead,  Governance, Financial Intelligence Unit
Business: Function: Group Security and Fraud Risk
Location: UK
New or Existing Role? New
 
Role Purpose


To contribute to the development of a best-in-industry Financial Intelligence capability, that supports the build out and development of the skills, consistency of performance and collective knowledge of the Financial Intelligence Unit (FIU). 

The FIU will enable HSBC to more effectively detect financial crime activity within all customer portfolios, proactively and reactively, and provide robust and early advice to group businesses on relevant client and strategic risks.

The HSBC Financial Intelligence Unit is built around a ground breaking model and standard compliance or fraud training, while being beneficial will not suffice in serving the combined requirements of the attainment of a best in class department.
The Training Coordinator will:
Development Resource Acquisition, Content Management and Liaison


The role is primarily advisory and not executive. In this respect, the role holder will be the Principle owner, responsible for FIU development vision and the design and maintenance of the FIU development and learning strategy (across all HSBC regions) ensuring that it complies with HSBC standards, and in all respects representing the vision and views of FIU Management Committee.

Act as a subject matter expert on Financial Intelligence training requirements including what resources are available internally, what is available externally and what needs to be developed in house from the combined in depth and diverse range of knowledge and skills unique to the Financial Intelligence Unit.

Deliver the development framework for the FIU and achieve sign off from the FIU Management Committee meetings, including the identification and liaison with FIU development content owners. These are subject matter experts already within the FIU who can utilise their various diverse backgrounds to share and educate in depth knowledge on the intelligence skillset. They will own the content of the various in house modules within the development framework.

Liaise with the Human Resources Development
Training Oversight and Coordination


Support the FIU Head of Analytic Standards and Regional Head of Governance to leverage quality assurance mechanisms which support the delivery of high quality, high impact intelligence products and contribute to continuous improvement of analyst’s skills, quality of analysis and analytic methodology.

Provide support to build out training packs and contribute to global training for the FIU

Leveraging knowledge from staff development needs and feedback to support the Governance team in the development, implementation and maintenance of the globally consistent FIU framework (including process refinement, process interfaces, escalation and prioritisation guidelines, process business logic and process related business requirements for case management and management information related technology projects)
FIU development and Career Path and Training MI


Create a framework to understand the appropriate skills, experience and talent of the FIU to help collaborative casework, encourage learning and knowledge transfer as well as career and development plans (that would be administered by the manager of each team).
Development Resource Acquisition, Content Management and Liaison


The role is primarily advisory and not executive. In this respect, the role holder will be the Principle owner, responsible for FIU development vision and the design and maintenance of the FIU development and learning strategy (across all HSBC regions) ensuring that it complies with HSBC standards, and in all respects representing the vision and views of FIU Management Committee.

Act as a subject matter expert on Financial Intelligence training requirements including what resources are available internally, what is available externally and what needs to be developed in house from the combined in depth and diverse range of knowledge and skills unique to the Financial Intelligence Unit.

Deliver the development framework for the FIU and achieve sign off from the FIU Management Committee meetings, including the identification and liaison with FIU development content owners. These are subject matter experts already within the FIU who can utilise their various diverse backgrounds to share and educate in depth knowledge on the intelligence skillset. They will own the content of the various in house modules within the development framework.

Liaise with the Human Resources Development
Training Oversight and Coordination


Support the FIU Head of Analytic Standards and Regional Head of Governance to leverage quality assurance mechanisms which support the delivery of high quality, high impact intelligence products and contribute to continuous improvement of analyst’s skills, quality of analysis and analytic methodology.

Provide support to build out training packs and contribute to global training for the FIU

Leveraging knowledge from staff development needs and feedback to support the Governance team in the development, implementation and maintenance of the globally consistent FIU framework (including process refinement, process interfaces, escalation and prioritisation guidelines, process business logic and process related business requirements for case management and management information related technology projects)
FIU development and Career Path and Training MI


Create a framework to understand the appropriate skills, experience and talent of the FIU to help collaborative casework, encourage learning and knowledge transfer as well as career and development plans (that would be administered by the manager of each team).
 
Key Accountabilities
Impact on the Business


Provide a globally consistent framework and library of training and development allowing the FIU to leverage existing knowledge and resources and continually improve the quality of our product.

Ensure adherence of the teams to the global training and development framework, targeting management attention where appropriate resource or attention is required.

Implement the on-boarding of new FIU external intelligence training providers, as appropriate 

Track skills and ensure these are easily accessible for the use within the collaborative aspect of casework and the training and development plans.
 
Customers / Stakeholders


Build networks and manage relationships with staff at every level within the FIU:

Global, Regional and Country FIU Management (supporting management information collation and management meetings)

FIU Stakeholders (supporting development and vendor stakeholder meetings and interaction)

FIU Technology (supporting business requirements gathering via feedback as well as helping deploy Technology training on FIU Tech systems)

Provide insight into local FIU training and development requirements and the current levels of use of training resources.

Support the broader development of materials and resources for basic training to FIU stakeholders and recipients of FIU intelligence product

Advise line manager and departments on development plans
 
Leadership & Teamwork


Act as an integrated part of the FIU governance team

Help advise and reconcile on competing training priorities inherent in a team with diverse related backgrounds

Escalate issues and suggestions for resolution and contribute to the globally consistent FIU framework

Develop wider FIU understanding of analytic standards, analytic methodology and skills

Proactively identify areas for FIU development and training.

Pragmatically work within appropriate budgetary constraints to leverage existing resources
 
Operational Effectiveness & Control


Ensure and compare training with industry standards and update to reflect best practices and changes to the regulatory and legal environment.

Support the auditing of the development resources

Contribute to the annual risk assessment processes

Continually review associated policies and procedures on standards in FIU, to assess suitability and impact on FIU operations and teams. Feedback these findings to the Regional and Global Head of Governance for review, and potential incorporation into FIU  
 
Role Context


The role holder will be subject to sensitive, and therefore risky, information and must exercise sound judgement in protecting it and must adhere to all relevant rules and regulations.

The jobholder will be managed by the Global Head of Governance and will be afforded management oversight and be guided accordingly, however the jobholder must exercise a level of autonomy in contributing to the resolution of live issues for which there is often no clear cut solution.  S/he must be able to identify the nub of the matter where conflicting evidence can mislead decision makers.  In such unclear circumstances s/he must be able to provide sound judgement and guidance.  Where matters of profound reputational risk are identified, the jobholder must alert senior management, if necessary by seeking guidance from the Global Head of FIU.  The nature of the role requires close routine liaison with FIU intelligence teams and the Global Governance function, necessitating excellent professional relationships throughout and may require international travel. S/he must demonstrate integrity in ensuring that principles, processes and guidelines are adhered to and variance is captured and either fed in to improving the process, training or escalation and provide sound judgement and guidance. 
 
 
Management of Risk


The role itself involves risk management and the role holder must show strong leadership in this area by continually reassessing the operational risks associated with the role. The role holder must take account of changing economic, legal, technological and regulatory environments and adhere to all procedures and practices. 
 
Observation of Internal Controls


The role holder must adhere to all relevant internal controls and should be able to demonstrate a flawless track record in this area.

The role holder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.

The role holder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Regional Compliance Officers, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.
 
Role Dimensions


To minimise operational costs, by ensuring the regional implementation of  the FIU and the provision of the highest quality of intelligence reports to enable effective business decisions around management of financial crime risk at the lowest achievable cost.

Desired profile

Qualifications


Education to degree level or above
Experience / Skills


Experience in training, Finaical Intelligence, Complaince / Legal, Financial Services

Pragmatism as to what can be achieved within budget and an understanding of how to leverage existing resoruces or develop new resources in a cost efficient manner are a necessity,

Verifiable expertise and experience in intelligence and analytics (preferable but not mandatory)

Great communication, influencing and interpersonal skills with the ability to build and maintain relationships

Ability to build connections and work collaboratively across departmental and geo-politcal and cultural boundaries

Excellent written and verbal communication skills, with meticulous attention to detail

Resourceful, creative and inquisitive approach to highly complex tasks

Demonstrable track-record of achievement in new and uncertain environments

Highly motivated, entrepreneurial approach coupled with analytic and semantic rigour

Ability to work under pressure of tight deadlines

Ability to contribute to the formulation and implementation of development strategy, principles, process and policy

Ability to think creatively to solve complex problems

Awareness of regulatory and in-house operating environment and potential impact on function

Strong multi-cultural awareness

(Desirable) Experience of  business analysis / business requriements gathering

(Desirable) Project/Programme Management experience and qualifications

(Desirable) Experience/knowledge of wholesale and retail banking and a  keen interest in business and current affairs
 
 
 
We are an equal opportunity employer and are committed to creating a diverse environment.
 
 
 
 
 

About HSBC

HSBC est l’une des plus grandes banques internationales avec une présence dans plus de 85 pays dans le monde. Elle a été créée en 1865 sous le nom de « The Hongkong and Shanghai Banking Corporation », et son siège social est basé à Londres. En France, HSBC totalise environ 400 agences et près de 10 000 salariés, avec une spécialisation dans plusieurs activités : une banque pour les particuliers, spécialisées notamment dans la gestion de patrimoine, une banque privée (gestion de fortune), une banque d’entreprises, qui s’appuie sur le réseau de l’ensemble du groupe HSBC dans le monde, et une banque de financement, d’investissement et de marchés. En 2012, HSBC France a réalisé un résultat avant impôt de 450 millions d’euros.