EUC Developer

Job description

Role Purpose

· HSS Fund Services provides fund administration and accounting services to third party investment managers, pension funds and other HSBC group businesses worldwide. Product Change and Support Europe provide global, business-focused operational support and Development activities for internal / external reporting and data extract activities for systems owned by Fund Services UK, for staff in that business using HSBC business applications and for clients using these systems or receiving data from them.

· The role holder has a broad understanding of Fund Administration applications and Accounting and Valuation processes (Fund Pricing, Fund Accounting, cash/stock reconciliation, etc.). They will be responsible for developing solutions for internal and external customers using a variety of technologies available to the Business Solutions team.

Key Accountabilities

Impact on Business

· To develop and maintain data imports/exports, reports, interfaces and small scale applications which
· Contribute to the optimisation of the Fund Services business processes through automation of manual procedures, and maximise the efficient business usage of the Fund Services core systems.
· Differentiate the Fund Services Business, allowing new clients to experience minimised change when transitioning from their previous service-provider, and maximise the efficient client usage of the Fund Services core systems and resources.
· Analyse requirements, document and agree specifications, perform development and unit testing, and implement in collaboration with the Business.
· Compose full system documentation, change documentation, and User/Procedure Documentation.
· Provide support for internally developed facilities, and assist with investigation and resolution of support issues with Core Vendor Systems
· Provide ad-hoc analysis and reporting, and actively contribute expertise and knowledge, to facilitate change and guide development direction within projects.
· Actively control scope-change and escalate as appropriate to ensure delivery against agreed targets/functionality

Management of Risk

· The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. This will be achieved by consistently displaying the behaviours required to support the Best Place to Bank principles of Make Better Products, Sell Them Properly and Keep Them Sold.
· The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
· This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring.
· Also by addressing any areas of concern in conjunction with line management and/or the appropriate department.

Observation of Internal Controls

· The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
· The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply.
· This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.

Desired profile

Qualifications :

Knowledge & Experience / Qualifications

·  Excellent problem solving skills, and the ability to identify multiple possible approaches and assess their relative cost/benefit.
·  Good communication (verbal and written) and interpersonal skills.
·  Positive attitude, self-motivating, and proactive.
·  Practical experience/knowledge of the Securities industry, and preferably knowledge of the Fund Services/TPA business in particular.
·  Proven experience in full lifecycle development roles, with experience of RAD or other fast delivery methodologies/environments.
·  Proven development experience/skill with the relevant toolsets – Microsoft Access and Microsoft Excel including VBA at and advanced level is essential. Knowledge of other report-writing and development toolsets an advantage.
·  Proven experience in analysis, design, testing and release management.
·  Proven abilities in the soft-skill sphere especially around time-management, documentation and requirements gathering.
·  Colleague mentoring/training capability, showing aptitude for Management tasks and ability to deputise for absent superiors.
·  Setting and maintaining the standard, including contributing to Best Practice design and implementation.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies

We are an equal opportunity employer and are committed to creating a diverse environment.

https://www.hsbc.co.uk/1/2/popups/uk-privacy-statement#/ overview