Data Analyst

Job description

HSBC Payment Services is being increasingly required to provide data (predominantly payment sets; but additionally other associated / ancillary transactions) to meet both internal and external (regulator / other) needs.
 
The Data Analyst will work within Payment Services (Payments and Cash Management) and provide support to meet payments / transactional data provision requirements for the Group. Working with multiple teams (Onshore and offshore) the role holder will gather, analyse and summarise the data sets. The candidate will be required to work on multiple front end tools / platforms to achieve this and will often have to deal with multiple requests requiring prioritisation and potential parallel activity (data availability dependent).
 
The role holder must be able to (critical to role):


work with extremely large and complex data sets across various systems;

merge large data sets to generate results and

use learnings from those data sets to be able to summarise the observations to meet the requirements from users in a manner that is capable of comprehension.
The Data Analyst must demonstrate a strong desire to develop and improve knowledge around payments systems and processes to the extent required to carry out meaningful analysis of the data sets generated by those systems. It is essential to have knowledge around data analysis tools and should have demonstrable interest in new technologies in this space.
 
 
Your responsibilities will include:
 
Impact on the Business


Key Analyst in Payments (transactions and associated) data provision for the Group

Clarify and understand the nature of the request with view to ensuring the request is inscope (i.e. data Payment Services can provide) and additionally establishing / drafting succinct and accurate data requirements

Ability to communicate what data can and cannot be provided along with alternatives where appropriate

Capable of data translation and provision in a manner that the recipient can understand

Provide data to support commercial / strategic needs and the management of risk

Identify commercial application and opportunities of the data available – leveraging data to create value-insights
Customers / Stakeholders 


Clients (data requestors / recipients) will be internal / external

The candidate will


Have strong interpersonal / questioning skills and able to communicate appropriately with stakeholders

Participate in project working group meetings and ability to represent the projects at various committees and meetings

Work with IT, subject matter experts to build awareness to ensure that solutions designed meet requirements and mitigate risk

Ability to work with various stakeholders in understanding requirements, solution design and delivery of data within agreed timelines
Leadership & Teamwork


Develop and support analytical models within remit to analyse data

Ability to build and leverage network within cross function of business lines

Demonstrate leadership by owning data requests and ensure delivering them on time

Link with other HSBC data teams to ensure other datasets leveraged as appropriate
Operational Effectiveness & Control


Ensure all data is handled as per HSBC Information Classification policy and guidelines

Strict adherence to Information security guidelines when handling any data sets

Create and deliver analytical solutions that are fully documented and explained that meet business requirements

Identify and escalate any emerging risk issues identified as a part of day to day work.

Ensure all artifacts relating to a data set provided to user are recorded for audit trails 

Desired profile

The ideal candidate for this role will have:



Extensive and demonstrable Data Analyst experience

Relevant product knowledge including good knowledge of payment / transactional systems and processes

Past working experience in a relevant role, i.e. Understanding and prior use of various datasets and ability to write queries (SQL, other)

Past working experience on relevant systems, i.e. Excellent working knowledge Desktop IT applications, e.g. MS Excel, Access and Powerpoint


Knowledge of Big Data concepts (Desirable)

A desire to find ways to continually improve the service delivered to customers

Set and achieved challenging short, medium and long term goals which exceeded the standards in their field

Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered

Planned projects and activities systematically in line with business priorities, using a variety of analysis and problem solving techniques

Proven experience of successful project management, utilising relevant tools and techniques to ensure consistent delivery
 The base location for this role is Harbour Exchange, London.
 
At HSBC we are open to different ideas and cultures, connected to our customers, communities and each other and dependable, we do the right thing. These are the values that guide us every day. We seek to recruit people who share these values and will help us to sustain them.
 
Key search words: Data Analyst, PCM
 

About HSBC

HSBC est l’une des plus grandes banques internationales avec une présence dans plus de 85 pays dans le monde. Elle a été créée en 1865 sous le nom de « The Hongkong and Shanghai Banking Corporation », et son siège social est basé à Londres. En France, HSBC totalise environ 400 agences et près de 10 000 salariés, avec une spécialisation dans plusieurs activités : une banque pour les particuliers, spécialisées notamment dans la gestion de patrimoine, une banque privée (gestion de fortune), une banque d’entreprises, qui s’appuie sur le réseau de l’ensemble du groupe HSBC dans le monde, et une banque de financement, d’investissement et de marchés. En 2012, HSBC France a réalisé un résultat avant impôt de 450 millions d’euros.