Contractor SUA - Payments and collections

Job description

"At HSBC we are committed to build a culture where all employees and customers are valued regardless of gender, age, sexuality, ethnicity, disability, religious belief, background and any other aspect of personal difference”

"HSBC employees are commited to act with corageous integrity and standing firm for what is right. We are reliable, open to different ideas and cultures and connected with customers, community, regulators and with each other."

HSBC invites you to participate in our recruitment process for

Contractor SUA - Payments and collections

Role Context

Supporting the Global Head of PCM Business Management, the role has a broad regional remit This role operates within a highly competitive cash management industry with primary competitors being JP Morgan Chase, Citigroup, Standard Chartered and Deutsche Bank. Large domestic and regional banks are also key competitors (DBS, Wells, ICBC, ICICI et al). Key characteristics of the cash management market include a range of clients which include the: highly sophisticated clients with complex requirements within the GB&M or upper MME segment to clients who require basic cash management services in the business banking segment. Specifically, product management must deal effectively with pricing compression, interest rate volatility, changing regulatory environments, tax and legal or accounting changes plus the ever increasing use of advancing technology by clients or competitors. Technology advances can be disruptive as they may provide both opportunities and threats. As a consequence, extending and or maintaining product leadership in the market is a constant and evolving challenge and is a principal requirement of the role.

The role requires the incumbent to have visionary thinking to identify and exploit emerging and future market trends to the commercial benefit of the business and the customer groups it serves. The position plays an instrumental role in driving change and innovation that requires the incumbent to adopt a flexible yet resolute approach to removing hurdles to create and execute breakthrough strategies to benefit our customers and our shareholders.

The incumbent should demonstrate clear and effective leadership from the outset, and to be able to create a cohesive team, both direct and functional, from several different business disciplines.

The major points of interaction will be:

· External client IMSS
· GLCM product
· HOST

Key Performance Indicators

· Product Planning discipline in place and acknowledged as effective and beneficial among all stakeholders
· Effective collateral management planning and event planning roll outs relevant to Product Management
· Feedback from stakeholders positive
· Communications process and updates process established and followed.
· Discipline adopted and aligend across region
· Adapting to constant change
· Processes understood and training provided to relevant parties
· Requirements clearly articulated and developments planned, tracked and reported
· Define and deliver the job with planning discipline
· Task management related collateral produced and managed directly or indirectly which adapts to a complex environment in constant evolution.
· Product planning and marketing/communications process in place and adopted by all product managers
· Marketing collateral management structure in place producing consistent and high quality material perceived as useful by stakeholders
· Product planning process becomes part of product management's regular strategic and innovation planning cycle
· Metrics and relevant tracking in place and duly reported
· Training and usage 100%
· Process documentation and flows clear, communicated, and available to all stakeholders
· Deadlines met consistently
· Benefits of process recognised and reported via updates

Desired profile

Qualifications :

Essential

·  KNOWLEDGE & EXPERIENCE
·  Economic-Administrative or Computer Science Degree (Graduated or in recent periods)
·  Financial Mathematics (basic)
·  Experience in the management of Office, especially Excel.

COMPETENCES

·  Promotion of change and innovation
·  Judgment and decision making
·  Inspire confidence
·  Deal with Internal and External Clients
·  Teamwork
·  Continuous learning
·  Work under Pressure
·  Bilingual