Cloud Engineer (Site Reliability Engineer), Digital Solutions
Some careers shine brighter than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
The most exciting digital revolution in HSBC’s history is happening right now. The global digital solutions we are creating will influence the banking behaviour of over 37 million customers worldwide. Such an exciting journey comes with a truly unique career opportunity: working alongside a growing team of experts from world-leading technology companies to embed digital into the heart of the bank.
Our Digital teams are an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in London, India, China, Hong Kong, the US, Canada, Poland and Mexico.
This role sits within the newly formed Digital Cloud Services function. This function is driving innovation across the bank through the use of Amazon Web Services (AWS) public cloud offerings. The team is responsible for the design, implementation and ongoing operational support of AWS services for the HSBC Digital business.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
We are currently seeking an experienced individual to join this team in the role of Cloud Engineer.
SRE engineering is an exciting new discipline in HSBC. The role of the SRE / Cloud engineer is to develop automated processes and tools to provide operational AWS support to the Digital teams. The Engineers are responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of their services. They will interact with Application DevOps teams and Cloud DevOps engineers to manage both production and non-production environments. The engineers will codify solutions to ensure cloud environments remain in a ‘compliant’ state against approved security and compliance patterns.
In this role, you will be:
· Monitoring Digital Cloud infrastructure components and pro-actively taking preventative actions where issues are identified
· Developing automation to minimise manual operational activities
· Providing 2 nd /3 rd line incident management support for Cloud infrastructure
· Supporting infrastructure incident investigations and pro-actively putting in place systems, controls to minimise likelihood of future incidents