Client Management - PAN India

Job description

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-19), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Banking

Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to end solutions designed to help small and large businesses reach their potential.   

Job Introduction

Banking professional who will be responsible for managing servicing for SME and Startup clients .

Principal Responsibilities

Providing excellent service to the BB Customers by managing their Transactional, Account Servicing and online banking and Mobile Banking requirements. Trade net requirements and all other service requirements of the Transaction banking ,lending and startup clients . Managing regulatory submission, deadlines, communication, recording and managing internal Complaint management procedures, policies with regard to Client servicing and banking servicing needs.
liaising with the internal product partners, operations and stake holders for executing the Customer servicing and Transactional requirements.
Digital migration of customers from manual mode.
Managing the client expectation and servicing with customer centricity is the key responsibility.
Adhering to the all internal process, procedure, SOP and Compliance guidelines applicable to the above role.

Requirements

·  Minimum Graduation or as required for the role, whichever is higher

Additional Information  

·  Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

Useful Links

Link to Careers Site: Click   HERE  

You’ll achieve more once you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India