Clearing and Settlements Processor

Job description

Job description

Clearing and Settlements Processor (ID: 0000LBAP)

Some careers prize diversity more than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Role Purpose:  

The focus of this role is to assist with the overall Direct Custody Operations processes with highest possible level of service in line with the expected turnaround time and efficiency with focus activity towards Third party clearing (TPC) and Securities Borrowing and Lending (SBL). The job incumbent is required to ensure full client satisfaction and achievement of agreed service standards.  The jobholder is also required to understand the rules and regulations relating to the local equity market and be familiar with the Group HUB Securities System and display a high level of responsibility in handling the day-to-day operational queries.

Duties and Responsibilities:

•    Contribute towards improvement of productivity for DCC
•    Ensure full client satisfaction and achievement of agreed service standards.
•    Actively contribute to product evolution by proposing ideas for improving existing products or services.
•    Ensure no operational loss due to errors.
•    Assist in implementing process improvements and system enhancements that are simple and achievable. Perform process review and identify best practices. Create more capacity by increasing the efficiency and productivity.
•    NIL customer complaints.  
•    Responses to be of highest quality with focus on pre-empting queries.
•    Ensure accurate and timely processing of all corporate actions adhering to the internal and external cut-offs.
•    Ensure all queries from client services are answered accurately and timely to enable them to respond to the clients quickly.
•    Ensure check lists are maintained with all updates required.
•    Utilise career/development opportunities provided by the Bank to develop skills for self and members of team – HSBC Business School, Classroom programs, Mentoring, etc. 
•    Ensure with Line Manager training and coaching to meet the Personal Development Plan for future career progression.
•    Develops Back-ups by Job Rotation or training and also undertake cross functional training for self.
•    Ensure smooth operations within onshore with the aim of improving efficiencies and reducing risks.
•    Ensure overall Settlements functions catering to TPC and SBL with highest possible level of service is delivered inline with the expected turnaround time and efficiency. Ensure timely settlements and market confirmations are completed.
•    Ensure compliance with HSS FIM and relevant Group Manuals.
•    Obtain at least a "satisfactory" or better audit rating where an audit of your business unit is undertaken. All High Risk audit points to be cleared in line with agreed deadlines
•    Maintain accurate audit trail for all the transactions processed.
•    Identify and implement process improvements, Identify the process to be out-sourced & transitioned
•    To maintain HSBC Internal Control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
•     To understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
•    Liaise continuously with all the issuers and ensure adequate and accurate information is received on all corporate actions.
•    Ensure timely announcements/ notifications are made to all the clients with complete data
•    Diarise all the important dates like record date, ex date, pay date, and take accurate actions on all these days
•    Reconcile all the clients’ holdings and the receivables against the payables and ensure the entitlements are credited to the clients on the pay date
•    Liaise continuously with the depositories and ensure the entitlements are received on the pay date. No entitlements should be due for receiving beyond the pay date
•    Ensure all AGMs and EGMs are announced well before the effective date
•    Actively participate in the BCP testing. Ensure     completion of Level I, II, and III BCP tests within bank specified timelines.

Requirements

Experience & Qualifications : 

•    Graduation degree is REQUIRED– to secure a UAE Visa and Work Permit. 
•    Minimum of 4 years’ work experience in a banking or financial services institution of which 2 years’ work experience in the securities service industry will be considered.
•    Fluent spoken and written English communication skills 
•    Mature, self-motivated and able to work independently.
•    Good presentation and analytical skills.
•    Strong influencing and interpersonal skills with the ability to establish productive relationships with a wide range of internal and external stakeholders.
•    Knowledge of Finance / Custody /HSBC Payment system and MIS reporting systems

For further details and application information please visit our careers site: 0000LBAP

We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.