Change Delivery Business Analyst
Graduate job London (Greater London) Design / Civil engineering / Industrial engineering
Job description
The Change Delivery Business Analyst role is based within the Europe Risk Change Delivery Team.
The role of the Change Delivery Business Analyst is to Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions.
Your responsibilities will include:
Activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment)
Tracking and taking actions on change readiness, adoption, and feedback
Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment
Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot)
Desired profile
The ideal candidate for this role will have:
Experience working in relevant environment/s, i.e. Very strong knowledge of the external environment –regulatory, political, competitors etc.
Experience working in relevant market/context, i.e. Proven track record as an outstanding analyst, consultant and/or project manager
Role relevant qualifications, i.e. Certified Business Analysis Professional (CBAP)–Expected to work towards qualification
Lean Six Sigma Green Belt
Willingness to undertake the training/study required in this role, i.e. Certified Business Analysis Professional (CBAP) if not already held
Experience working in relevant environment/s, i.e. Overall financial services industry knowledge with specific functional expertise
Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects is desirable but not essential"
Role relevant qualifications, i.e. Degree in Business Information Systems or a related field –Differentiator
Degree in business administration / management / economics, engineering and science –Differentiator is desirable but not essential
Past working experience in a relevant role, i.e. Experience of managing resources using appropriate communication, delegation and planning skills is desirable but not essential
A desire to find ways to continually improve the service delivered to customers
A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered
Planned projects and activities systematically in line with business priorities, using a variety of analysis and problem solving techniques
Proven experience of successful project management, utilising relevant tools and techniques to ensure consistent delivery
What attracted you / your colleagues to work in this department? This is a new role
If you or your colleagues have done this role, what attracted you/them to the role? This is a new role
What key high level HSBC initiative or goal does this role support? Change delivery work, help project managers deliver this.
Can you explain any nationwide or international travel opportunities? Some travel around London Can you describe the social benefits of working at this site? E.g. gym, sports teams or social groups etc. on-site gym at 8CS
The base location for this role is 8 Canada Square, London.
At HSBC we are open to different ideas and cultures, connected to our customers, communities and each other and dependable by doing the right thing. These are the values that guide us every day and we seek to recruit people who share these values. We are also committed to increasing opportunities for our employees to work flexibly and welcome job share or flexible working applications.
Key search words: Risk, Change Delivery, Business Analyst
About HSBC
HSBC est l’une des plus grandes banques internationales avec une présence dans plus de 85 pays dans le monde. Elle a été créée en 1865 sous le nom de « The Hongkong and Shanghai Banking Corporation », et son siège social est basé à Londres. En France, HSBC totalise environ 400 agences et près de 10 000 salariés, avec une spécialisation dans plusieurs activités : une banque pour les particuliers, spécialisées notamment dans la gestion de patrimoine, une banque privée (gestion de fortune), une banque d’entreprises, qui s’appuie sur le réseau de l’ensemble du groupe HSBC dans le monde, et une banque de financement, d’investissement et de marchés. En 2012, HSBC France a réalisé un résultat avant impôt de 450 millions d’euros.