Business Risk & Control Manager

Job description

Global Vision. Local Focus.

Things really are different here. A career with HSBC in Canada is truly an experience that few financial service organisations can match. Here you will find yourself inspired and supported by colleagues whose daily responsibilities cross time zones, continents and cultures. You will be motivated to aim for your highest aspirations, and enjoy the rewards of belonging to a diverse and growth-driven culture.

Canada is a priority market for HSBC. We remain focused on growing customers locally with our unique products, and we offer a full suite of solutions developed from our global connectivity and network. HSBC has the institutional strength, capacity and commitment to support our Canadian client's requirements here and around the world. Employees who thrive at HSBC are service focused, entrepreneurial and driven. They show collaborative spirit and a quest for continuous improvement, while having the industry expertise and business acumen to deliver.

About Retail Banking & Wealth Management

Retail Banking and Wealth Management serves millions of customers worldwide through our branch network, call centres, and digital and mobile banking. We also connect institutional and retail clients with investment opportunities through our Global Asset Management division.

A day in the life of a Business Risk & Control Manager include the following:

The primary focus of this role is to manage and support the operational risk framework within AMCA. This, includes the Risk & Control Assessment (RCA), Internal Control Monitoring Plan (ICMP), business information risk and vendor risk activities.

The jobholder will:
· Support businesses in their management of operational risk through the course of risk assessment, monitoring, control identification, mitigation and measurement.
· Ensure timely and proper attention is paid to operational risk issues in order to minimize potential losses.
Deliver training programs upon request for all levels of business partners.
· Liaise with other business support areas to facilitate operational risk identification and ‘ownership'.
Serve as deputy business information officer (BIRO) for AMCA
Attend other duties as assigned
· Ensure that risks of the following areas are appropriately identified, measured, reported and managed so that business objectives are achieved within the organization's tolerances for risk and in compliance with laws, regulations and internal policies and standards:
· Operational Risk
· Information Risk
· Vendor Risk
· Compliance Risk
· Dark Corners
Principle Accountabilities:

Internal
· All areas/departments of AMCA (Investment Team, Compliance, Operations, Product, Client Propositions, Institutions, Performance)
· Global Business Risk Colleagues – AMG and AMUS BRCM teams
· Local Business Risk Colleagues – Bank OR, RBWM BRCM, Bank ISR Team
· Internal Audit
External
· Obtain sufficient information from impacted group(s) when potential significant deficiencies or material weaknesses or non-compliance are identified to ensure appropriate investigative groups are engaged; ensure remedial activities are appropriately documented to satisfy external reviews.
· Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
· Foster a strong team environment through communication, teamwork and performance
· Promote an environment that supports diversity and reflects the HSBC brand.
· Ensure that operational controls and procedures remain:
· Compliant with local and regulatory requirements
· Adequate and appropriate as the business grows/changes
· Provide practical guidance on the management of operational risk and the design, implementation and operation of systems of internal control within the unit
· Manages the creation of appropriate reporting for senior management, Risk Management Committee, internal and external auditors and regulators as needed.
· Interacts with management to ensure proper Business Risk program adherence to policy and procedure.
· Reviews Audit reports for follow up of operational risk matters and mitigation.
· Performs monthly review of Key Risk Indicator reports providing feedback to businesses.
· Maintains expertise in specified discipline within business risk (Key risk indicators, losses, risk analysis). Readily shares new information with peers.
· Analyzes data (within specified discipline as well as ‘general' operational risk) offering suggestions for improvement, identifying areas of concerns to appropriate management, and assisting in identifying controls to mitigate potential loss.
· Ensure implementation of Security, Incident Management and Business Continuity policies and procedures throughout the local businesses.
· Ensure access controls such as access revalidation exercises are completed as required.
· Ensure user administration documentation, procedural manuals, and other documentation is developed and maintained as required.
· Apply compliance; internal and operational risk controls in accordance with HSBC or regulatory standards and policies; report issues and operational loss events.
· Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
· Complete other responsibilities, as assigned.

Desired profile

Qualifications :

Knowledge & Experience / Qualifications:
·  Bachelor's degree in Business, Finance, Accounting, or related field.
·  Possess strong knowledge of the financial services and/or investment industry, preferably in a risk, internal audit, compliance, or operations role.
·  Minimum of three years proven and progressive financial services operations, risk and/or internal testing/audit experience or equivalent.
·  High level of proficiency with Microsoft Office applications, particularly Excel.
·  Proven interpersonal, organizational, communication, negotiation and analytical skills.
·  Strong conceptual understanding of internal controls and the ability to learn and understand work flows and processes.
·  Good working knowledge of HSBC Group standards, manuals and policies.
·  Strong organization skills with proven ability to multi-task in a fast paced environment.
·  Systems Knowledge
·  ORION
·  CRD (Charles River)
HSBC Proud

In 2017, HSBC Bank Canada was named one of the Best 50 Corporate Citizens by Corporate Knights magazine, in addition to The World's Best Bank by Euromoney Magazine in its annual Awards for Excellence.

Join HSBC, and benefit from the following:
·  Career Development: Within your current role, as well as Canadian and international opportunities
·  Company Reputation: Offering prestige, strength, and longevity
·  Business Growth: Underpinned by our drive, and the highest banking standards
·  International Connectivity and impact: Build global relationships and be a part of international initiatives
·  A diverse workforce: Reflecting our belief that diversity of thought, background and perspective make HSBC a stronger organization
·  Corporate Sustainability: We build our business for the long term by balancing social, environmental and economic considerations in the decisions we make
Learn more about HSBC

HSBC Bank Canada, a subsidiary of HSBC Holdings plc, is the leading international bank in the country. We help companies and individuals across Canada to do business and manage their finances internationally through three global business lines: Commercial Banking, Global Banking and Markets, and Retail Banking and Wealth Management. HSBC Group - one of the world's largest banking and financial services with assets of US $2,492bn at 30 June 2017. Linked by advanced technology, HSBC serves customers worldwide through an international network of around 3,900 offices in 67 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa.