Business Development Manager (Mortgages Intermediaries)

Job description

The Business Development Manager (Mortgages Intermediaries) role is based within Retail Banking Wealth Management, Distribution team.
 
The role of the Business Development Manager (Mortgages Intermediaries)  is to deliver HSBC’s third-party mortgage intermediaries mortgage growth ambitions through the development and leveraging of quality, meaningful relationship with selected partners at regional, local and consultant level.
 
Your responsibilities will include:
Maintain a detailed knowledge of HSBC mortgage products, policy and processes supported through strong internal relationships especially with the key operational areas: Secured Lending Services and Retail Credit Services
Maintain a detailed knowledge of the your partners business, including business strategy, structure, business written, customer base profile, distribution strategy, and competitor relationships
Monitor progress against business objectives, re-evaluating  Business Development Plans, agreeing and implementing remedial activity as required.
Identify and deliver opportunities to broaden the relationship/ product portfolio, maximise potential, and add value to all parties.
Manage the appraisal of appropriate stakeholders in respect of any relationship issues/opportunities that are identified through emerging developments with your allocated INTERMEDIARY portfolio and/or relative business sector.
 

Desired profile

The ideal candidate for this role will have:
Relevant product knowledge includingIn depth knowledge of the Mortgage Intermediary market
Past working experience in a relevant role, i.e. Sound and demonstrated third party sales, negotiating and influencing skills
A track record of gaining an understanding of customers' needs and delivering excellent customer service
A flexible and adaptable approach to change and will support others to respond in a similar way
Set and achieved challenging short, medium and long term goals which exceeded the standards in their field
Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same 
Experience of creating and deploying comprehensive business/operating plans which consistently deliver desired results
Experience of successful budget management and use of numerical data to assesses and report on performance and/or identify business issues and opportunities
Handled basic lending effectively with a broad understanding of lending processes, products and their associated risks
A comprehensive understanding of the regulatory frameworks and compliance requirements associated with financial services and experience of working within these
Experience of building and managing complex relationships with significant customers
A track record of effectively handling complex sales, to meet the needs of demanding customers, in a fair and ethical way
 
The base location for this role is UK.
 
At HSBC we are open to different ideas and cultures, connected to our customers, communities and each other and dependable by doing the right thing. These are the values that guide us every day and we seek to recruit people who share these values. We are also committed to increasing opportunities for our employees to work flexibly and welcome job share or flexible working applications.
 
Key search words: Senior Product Manager, Proposition manager, Distribution Manager, Senior Marketing Manager, Senior Mortgage Manager, Customer Value Management, RBWM, London