Banking Operations Officer

Job description

Some careers grow faster than others.


If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Operations, Services and Technology is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition.

We are currently seeking an ambitious individual to join our Operations, Services and Technology team in the role of Banking Operations Officer .

Banking Operations Department (BO)

· Supports RBWM and Corporate Banking across the Group for Banking Operations and Services for both HBMY and HBMS.
· To support activities of several centralized processing units in BO with objectives of delivering timely and efficient services to support MYH and branches.

Principal Responsibilities:

· Management of the day to day operations, critical cut off times for related activities within Banking Operations & CDD.
· Monitor and ensure accuracy and there is no breach of SLA ;
· Complete required Banking Ops tasks according to the Standard Operating Procedure;
· Ensure operational risk issues are reported / escalated to Line Managers immediately.

Desired profile

Requirements:

·  Minimum diploma / degree qualification with 3 to 5 years banking experience;
·  Strong team player with an energetic, enthusiastic and flexible working style;
·  Able to work independently, mobile to outstation branches and longer hours, if required;
·  Strong communication and analytical skills;
·  Possesses good analytical skills and the ability to work well under pressure;
·  Strong interpersonal skills and able to work independently;
·  Good at multi-tasking and able to prioritise jobs that are time critical;
·  Computer literate (Microsoft Word, Excel and Lotus Note).

You'll achieve more when you join HSBC.

www.hsbc.com.my/careers

HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Bhd.