Assistant Retail Banking Sales Team Manager Guangzhou Branch HSBC China (Pearl River Delta)

Job description

Retail Banking and Wealth Management (RBWM)
Retail Bank Greetering and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:
To assist Regional Manager to lead retailing banking sales team in people management, sales performance management, training and coaching, and operational risk control, so as to maximize the productivity of the team and contribute to the achievement of business strategy with high quality sales and service standard. The role also needs to closely monitoring the sales and services quality provided by team members so as to ensure the sales/service process is strictly followed and the delivery of a consistently excellent customer experience.
To ensures fair outcomes for customers are delivered in all situations.
To manage, lead and motivate a team of highly mobile sales staff, and to lead a mobile sales team to focus on activities to expand HSBC's new to wealth acquisition.

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:

Proven ability in mobile sales
Current product/market knowledge
Excellent customer service skills
Managerial experience
At least 3 years' experience in supervisory role of sales function
Excellent interpersonal, leadership and motivation skills
Strong sales and organization ability and problem solving skills
Result driven and able to work under pressure
Good spoken and written English

You'll achieve more at HSBC.

www.hsbc.com.cn/careers

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Issued by HSBC Bank (China) Company Limited