Assistant Manager, Sales and Services

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as an Assistant Manager, Sales and Service s.


In this role, you will:
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​Assist in tracking of daily sales applications and closures for daily reporting

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Track outcome of cross sell products and campaign numbers

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Track referrals and fulfillment of successful referrals.

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Onboard and off board new and resigned staff

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Ensure necessary Know Your Customer are conducted and information are provided for World Check

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Assist in conducting World Check and Agent referral

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Maintain and update relevant department records

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Prepare Payment Advice Form for vendor payment

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Ensure smooth and efficient handling of mortgage related submissions

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Assist department in areas that require further investigations with regards to procedure matters

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Covers sales support manager in their absence.

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Provide general administrative support

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Assist with any ad hoc reporting

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:

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​​Minimum holder of GCE O Levels or Higher NITEC qualification

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Relevant customer service and operation support experience in a financial institution

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A team player who thrives in a fast-paced, dynamic retail banking environment

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A self-starter who can work independently and under minimal supervision

·  Meticulous, accurate and able to multi task
· 
Good command of spoken and written English

You'll achieve more when you join HSBC.


www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.