Assistant Manager, CDD - HSBC Life

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.

Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as an Assistant Manager, CDD.

Principal Responsibilities

·  Perform data and client document review according to KYC CDD requirements to onboard client types including operating entities, trusts, private investment companies, and individual customers
·  Reviews to be completed within the required SLA and meet quality standards requirements set out in the Line of Business Policies
·  Perform periodic and event trigger CDD review and screening during the client life cycle.  Monitor progress and customer response according to timeline.
·  Support preparation of CDD team activity report for performance monitoring and management report, extraction of data for account activity review, procedure manual update & conduct briefing sessions when required
·  Provide required MI and reporting data for monitoring of delivering screening results and completion of CDD profile to meet the agreed service lead time
·  Outreach to customer via hotline to obtain the CDD information to complete CDD profile
·  Able to collaborate with different stakeholders for streamlining and drive results

Requirements

·  Proven minimum 3 year relevant experience in handling customer due diligence and KYC including  screening on individuals, entities, trust & PIV with strong analytical skills on customer financial background is a must.  Prior experience to onboard operating entities is preferred
·  Prior customer outreach experience via hotline is required for this role and ability to communicate clearly the CDD requirements
·  Be aware of changes in the Financial Crime Risk environment and business needs
·  Understanding and experience with FATCA, CRS and client tax transparency is an advantage
·  Ability to manage pressure to meet business demands. teamwork, collaboration, responsiveness and demonstrate accountability & ownership
·  Ability to handle volume spikes and prioritize work including ad hoc request and projects to meet business demands in a timely manner
·  Proficient in excel, v-Lookup & powerpoint presentation
·  Written and spoken English and Mandarin is required to communicate effectively with stakeholders

You’ll achieve more when you join HSBC. 
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.