Assistant Business Support and Control Manager - Hang Seng Bank (HK)

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Business Support and Control Manager

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our department as Assistant Business Support and Control Manager.

Principal Responsibilities

· Assist Team Manager to perform regular review on the delivery of business initiatives and campaigns, ensure that all relevant activities are in compliance with the requirements of the Bank and regulatory authorities
· Implement projects in relation to retail insurance risk and compliance to ensure adherence to Group policies, statutory requirements and regularly guidelines
· Coordinate and participate in end-to-end User Acceptance Test (UAT) to ensure the smooth implementation of new product and process
· Propose and implement remedial actions in response to review findings or drivers
· Support MI of Medical and General Insurance business for management and channel review

Desired profile

Qualifications :

Requirements:

·  University degree preferably in Business Administration, Economics, Marketing, Actuarial Science or related discipline
·  Minimum of 3 years' working experience in the banking and/or insurance company
·  Sound experience in insurance product development or operation management and knowledge in the banking environment
·  Good communication and analytical skills
·  Proficiency in both English and Chinese
·  Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes