Assistant Business Solution Delivery Manager - Hang Seng Indexes Company Limited

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Business Solution Delivery Manager

Hang Seng Indexes Company Limited

Hang Seng Indexes Company Limited (Hang Seng Indexes), a wholly-owned subsidiary of Hang Seng Bank, is the leading index provider for the Hong Kong and mainland China markets. We calculate the internationally recognised Hang Seng Index (HSI) and Hang Seng China Enterprises Index (HSCEI) and continue to broaden our index range to meet a wide spectrum of investor demand for different index investment solutions. At present, we compile over 400 real-time and daily indexes covering both Hong Kong and mainland China.

Our company is a team of professionals who strives for delivering quality, efficient and world-class index complier services to customers and financial institutions around the world. At Hang Seng Indexes, we offer a wide range of work and learning opportunities through our businesses and job scopes, covering Product and Business Development, Research and Analytics, Systems & Operations as well as Risk Control and Finance.

We are looking for high-calibre professionals to join our team as Assistant Business Solution Delivery Manager.

Principal responsibilities

· Provide project management and consultancy services on project/ system implementation, workflow design, and process re-engineering in Hang Seng Indexes Company Limited
· Actively monitor the project scope and resources to meet the project schedule and budget
· Coordinate between users and internal IT team or external vendors to ensure an effective project implementation
· Deliver changes to current process to enhance efficiency, collect user requirements, conduct user acceptance tests, prepare training materials and conduct user training to support system/ project roll out
· Support external vendor management and weekend system testing

Desired profile

Qualifications :

Requirements

·  University degree in Information System, Business Administration or a related discipline
·  Minimum three years of working experience, preferably with system project management or business analyst background in financial fields
·  Previous experience as a business analyst in medium-to-large scale projects will be a plus
·  Strong managerial, project management, communications, analytical, problem-solving, planning and organizing skills
·  Ability to work independently, cope with pressures and meet tight deadlines
·  Great sense of ownership and servicing mindset
·  Proficiency in both spoken and written English and Chinese
·  Knowledge of index industry and HK and China stock market is an advantage
·  PMP certification is an advantage
·  Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

Candidates with less experience will be considered for the position of Business Solution Delivery Officer