Agriculture Relationship Manager - BB

Job description

The Agriculture Relationship Manager role is based within a successful and growing Agriculture Team within the Commercial Centre. Against a competitive backdrop, the bank seeks to grow, through the acquisition of Agriculture customers, retention of existing custom and by improving the average return per customer. Our attention is strongly focused on three core areas, of our people, delivering outstanding service and ensuring we create value for money for customers.
 
The role of the Agriculture Relationship Manager is to manage and develop a portfolio of commercial agricultural relationships. In addition, you will be responsible for the acquisition of new clients and building HSBC's profile in the Agriculture and Professional communities. All business transactions must be sensitively matched to our customers needs and maintaining service excellence is at the centre of all activity.
 
Your responsibilities will include:
Managing and growing income from a very active and diverse portfolio of agriculture relationships
Developing and strengthening relationships with customers, prospects and professionals
Building HSBC's profile in the Agriculture community, managing relationships with key professionals and business introducers in the sector
Maintaining a high profile within the local community and having a reputation for excellence
Encouraging referrals from both existing customers and a wide range of professional contacts
Displaying exemplary levels of credit/operational risk and customer satisfaction
Analysing financial accounts for customers to provide them with insight and advice
Identifying opportunities to build networks across the business locally and globally to support business development with other business areas to meet customers' needs comprehensively
Identifying opportunities to build networks across the business locally and globally to support cross-selling with other business areas to meet customers' needs comprehensively

Desired profile

The ideal candidate for this role will have:
Past working experience in a relevant role, i.e. Relationship Management/Business Development /Agriculture related
A full, valid driver's license
A track record of gaining an understanding of customers' needs and delivering excellent customer service
Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered
Contributed productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals
A track record of making complex business decisions with authority, even in times of ambiguity, considering the potential long term risks and implications
Used their business knowledge and understanding of customer's needs to successfully manage and grow customer relationships
The base location for this role is Worecester
 
At HSBC we are open to different ideas and cultures, connected to our customers, communities and each other and dependable by doing the right thing. These are the values that guide us every day and we seek to recruit people who share these values. We are also committed to increasing opportunities for our employees to work flexibly and welcome job share or flexible working applications.
 
Key search words: Business Banking, Relationship Manager, Relationship Director, Ariculture, Agricultural