Agricultural Relationship Manager – MME

Job description

The Agricultural Relationship Manager
- MME role is based within MME, Commercial Banking.
 
The role of the Agricultural Relationship Manager
- MME is based within a successful and growing Agriculture Team within Corporate Banking. Against a competitive backdrop, the bank seeks to grow, through the acquisition of Agriculture customers, retention of existing custom and by improving the average return per customer. Our attention is strongly focused on three core areas, of our people, delivering outstanding service and ensuring we create value for money for customers.
 
Your responsibilities will include:
Managing and growing income from a very active and diverse portfolio of agriculture relationships
Developing and strengthening relationships with customers, prospects and professionals
Building HSBC's profile in the Agriculture community, managing relationships with key professionals and business introducers in the sector
Maintaining a high profile within the local community and having a reputation for excellence
Identifying opportunities to build networks across the business locally and globally to support business development with other business areas to meet customers' needs comprehensively
Displaying exemplary levels of credit/operational risk and customer satisfaction
Analysing financial accounts for customers to provide them with insight and advice

Desired profile

The ideal candidate for this role will have:
Proven experience of leading the delivery of an excellent customer service and proactively look for innovative ways to improve the service delivered to customers 
Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same 
Experience of making timely and rational decisions, based on relevant information and experience
Experience of building and managing complex relationships with significant customers
Successfully engaged customers to understand their needs and identify sales/service opportunities
 
The base location for this role is Exeter
 
Within HSBC certain roles are designated as Enhanced Vetting Roles. For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the role, on an ongoing basis if they remain in such a role. This role has been designated as an Enhanced Vetting Role, if you require more information on the additional checks see HR FIM>Appendices>Appendix Two
- Combined Vetting Checks to be Undertaken.
 
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.