Unix Administrator
CDI Malaysia-Selangor-Cyberjaya, Cyberjaya Administration
Job description
Responsibilities
& Activities:
·
Project
execution quality definition/improvement :
Ø
Follow
up with Project Services Leaders to meet and surpass the SLA and Customer
Satisfaction goals outlined by the Project Services Leadership.
Ø
Follow
expectations for quality services and processes set out by the Project Services
Leadership.
Ø
Escalate
any immediate, delivery irregularities or issues to the Project Services
Leadership and Delivery Managers.
·
Communications
and Reporting :
Ø
Ensures
that all project activities are updated and tracked in designated IT tools and
workflows.
Ø
Ensures
that all effort/time writing in build activities are tracked accordingly in
designated IT tools and workflows.
·
Liaises
with Onshore team/Virtual team as appropriate.
·
Provides
technical support and input on the application of technology to business
requirements.
·
Communicates
across client community, and is viewed as adding value. Demonstrates execution
of the HP strategy.
·
Contributes
to knowledge tools and communities, and ensures project learning's are
documented and shared.
·
Apply
technical knowledge to operate a technology area (e.g. server administration)
or customer group with moderate risk/complexity. Integrate technical knowledge
and business understanding to create superior solutions for HP and for
customers.
·
Escalation
Management: identify potential escalations and alert management proactively.
·
Change
Management/Implementation: Independently review, implement, and verify
changes/solutions of moderate complexity and risk to meet customer
infrastructure needs within area(s) of technical responsibility.
·
Patch
and Security Management: Apply patch and security changes per policy.
Proactively monitor the environment for patch compliance.
·
Configuration
Management: Ensure Configuration Management Database (CMDB) entries are
complete and accurate.
·
Solution
Design: Apply HP solutions to meet moderately complex customer infrastructure
needs within area(s) of technical responsibility.
·
Quality:
Provide continual improvement recommendations/direction setting advice within
work team.
·
Project
Management: Participate in customer and internal projects, including
transformation. Lead projects from own responsibility area.
·
Customer
Relationship Management: Balance internal needs with customers and/or internal
businesses/end user’s needs within defined parameters.
·
Teamwork:
Work as part of a team, which may be virtual, global, and/or multi-functional.
Seen as a resource to the team within area of technical responsibility.
Desired profile
Profile:
·
Degree
in any IT discipline or Diploma in any IT discipline with at least 4-5 years of
working experience
·
Good
administration knowledge in Redhat Enterprise Server, SLES, Oracle Solaris,
HPUX and/or AIX (certified in these areas are added advantage)
·
Knowledge
of Oracle and/or SQL database technology (added advantage)
·
Knowledge
of Storage and/or Backup is welcome
·
Service
oriented with good communication skills
·
General
IT landscape overview
·
Good
knowledge in ITIL management lifecycle
·
Ability
of working on shifts and standby
·
Creative
problem solving skills
·
Fluent
in spoken and written English
·
At
least 4 years working experience in Linux/Unix area.
Certification:
·
Certified
Redhat/SLES/Solaris/HPUX and/or AIX are highly recommended
·
Certified
in other technologies like VMware/Oracle/Storage/Backup or/and Network are
added advantage