Application Packaging Engineer

Job description

Job Description:
Mandatory Skills and Experience:
 
·         Minimum of 5 Years of Working experience on Application Packaging
-         Windows Installer (MSI), Microsoft App-v, Citrix XenApp, VMware ThinApp
·         Specialist Level Skills in Flexera AdminStudio, Windows Application Virtualization Offerings like Microsoft App-v, Citrix XenApp etc.,
·         Good knowledge of Application Package distribution tools (SCCM 2007/2012, HP CAE, Altiris)
·         Good knowledge of Image Engineering tools and processes (Microsoft Deployment Tools, SCCM 2007/2012)
·         Good Knowledge of Client Virtualization Services (CVS)
·         Knowledge on VBScript, PowerShell
·         Good knowledge of the Windows registry, file and folder security, local/domain user security and general operating system
·         Troubleshooting and resolving complex and escalated Application issues using tools such as Process Monitor, Process Explorer, Dependency Walker and Installrite
·         Excellent Communication Skills  ( Oral and E-Mail )
·         Working knowledge on VMware Workstation
·         8:30AM –5:00PM EST base work Shift, plus any other time as necessary.
 
Job Roles and Responsibilities
 
·         Provide customer with submission support for Packaging Requests – Package Request Form (PRF) creation:
-         Validate the requirements generated by the application owner
-         Work with the Application Owner to resolve any issues identified with requirements
-         Advise the Application Owner of the complexity category of the Packaging Request
-         Obtain sign-off of the Packaging Request by Application Owners
·         Upload the Packaging Request to the packaging workflow tool
·         Maintain records of applications, Application Owners, versions and packaging status for all the applications in the applications list.
·         Perform integration testing of Application Packages in customer Controlled Test Environment (CTE) for the Software Distribution framework.
·         Tests conducted are deployment test and a “Basic Functionality Test”.
·         Provide support for UAT:
-         Prepare the UAT environment at test center or locally as agreed with customer
-         Coordinate the scheduling if UAT testing with customer Application Owner(s)
-         Notify and update relevant systems with UAT status (Failure/Pass)
-         If passed, notify the software distribution operator to distribute the packaging from CTE environment to live environment for deployment to the end-users.
-         Store test results
-         Carry out incident and root cause analysis for incidents arising out of integration and UAT testing.
·         Daily reporting on the status of each request
·         Communicating with Client contacts, Client vendors, and Client end-users, as necessary

Desired profile

Educational Qualification
 
Degree/Diploma in Engineering or Science in 10 2 3/10 2 4 pattern