Operations Data Analyst - Hotel Profit Intelligence

Job description

Company Profile

HotStats provides a unique profit and loss benchmarking service to hoteliers from the UK, Europe and the Middle East, which enables monthly comparison of hotels’ performance against their competitors. It is distinguished by the fact that it provides in excess of 100 performance metric comparisons covering 70 areas of hotel revenue, cost, profit and statistics providing far deeper insight into the hotel operation than any other tool. The HotStats database currently totals 1,650 properties representing 360,000 rooms from 100 different brands; and HotStats is growing continuously.

HotStats also provides a suite of market intelligence reports to support developers’ and investors’ decisions in the industry.

HotStats has developed management information tools for the hospitality sector. And its tools are unlike any other.

HotStats - Operations Analyst

Role:

Working within the HotStats operations department you will be part of a multi-disciplined team. Despite the constant need for integrated team-working, yours will be a pivotal role in supporting the rapid development of HotStats and the spin-off services that it provides to the hotels sector.

Skills:

This position will combine well developed administration skills with a strong IT technical capability. The successful candidate will need to:

• Have a working knowledge of accounting in the hotel industry or relevant industry operational experience;
• Be able to read, understand and interrogate an hotels profit and loss results
• Demonstrate a sound technical knowledge of Excel spreadsheet functionality plus an understanding of how databases work. Application training will be given.
• Have the ability significantly to develop their capability in each of these areas with appropriate training.
• Have excellent skills in both written and verbal communication

Motivation:

We are looking for a candidate who:

• Wants to progress in a challenging customer facing environment;
• Is not afraid of hard work;
• Does not want to find themselves lost in a large corporate team but wishes to be highly visible in a small one;
• Wants to be a key contributor to a critical function within the company and be recognised for that contribution.

Job Functions and Tasks - Operations Analyst

The HotStats Database

Your primary role will be proactively maintaining the quality of the contents of the HotStats database and looking after your own assigned contributing companies. Building relationships with your data contacts and responding to customer requests

Data Maintenance Functions

Monthly:

• Integrity checking the monthly HotStats performance data upon receipt using a combination of standard quality check routines and a programme of spot checks;
• Processing P&L data though a variety of translation tools and accepting it into the database;
• Update and maintenance of the hotels database

Ongoing:

• Checking, compiling and maintaining competitor sets
• Updating and maintaining user account profiles for our website
• Updating and maintaining reporting hierarchy structures for our website
• Undertaking data quality audits and spot checks consistently
• Helping to ensure that HotStats complies with the Uniform System of Accounts

Reporting Functions

Monthly:

• Assisting in the production of the monthly suite of reporting
• Running PR data and bespoke reporting
• Quality checking the reporting
• Liaising with customers in sorting out data quality issues

As Required:

• Preparing hotel market performance reports which are sold to external, or third party clients

Data mining and analysis

• Undertaking data analysis in support of specific assignments, research projects or presentations;
• Undertaking original research for PR work or other publications

Employment Package: Operations Analyst

In addition to the agreed basic salary, the successful applicant will also enjoy the following benefits:

• five weeks annual holiday entitlement;
• private medical insurance;
• permanent health insurance;
• life assurance;
• company and personal travel insurance;
• eligibility to join the HotStats stakeholder pension scheme, to which the company will contribute after one year’s employment.