Receptionist / Welcomer

Job description

The upscale Pullman Brussels Centre Midi has a privileged location on site of the Brussels South railway station. This stylish and cosmopolitan 4 star hotel offers 237 rooms with superior facilities and a design Convention Center.

Overview of duties

• Performs Front Office, Reception and Information operations, applying the organisational structure defined by the Welcomer Manager.
• Promotes the Pullman brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills.
• Forms the link and interfaces between the hotel's different departments and various points of reception.
• Takes care of guests from their arrival through to their departure. Contributes to guest satisfaction at all times by providing high quality services throughout their stay.
• Promotes the hotel's offer. Helps meet the department's quantitative targets through his/her sales efforts.

We offer

• Mealvouchers, eco-chèques, sport & culture chèque
• Hospitalisation and group insurance
• Employee benefit card offering discounted rates at both Accor worldwide and in Hively Hospitality network
• Learning programs through our academies
• Opportunity to develop your talent and grow within our property and across the world !
• 
  

Desired profile

Your profile

• Team spirit
• Enthusiastic
• Spontaneous and empathic
• Good listening skills and ability to anticipate
• Good presentation, confident speaking skills
• Dynamic
• Sales oriented

We are a member of HIVELY HOSPITALITY. With 15 brands, 80 properties in Europe and 60 different professions in hospitality, catering and wellness industries, HIVELY HOSPITALITY offers many opportunities and evolutions for everyone who are seeking for self-accomplishment. There’s only one prerequisite: motivation!