Welcome Liaison (Seasonal) - Hotel del Coronado, A Curio Collection by Hilton

Job description

The iconic  Hotel del Coronado  is looking for a  Welcome Liaison to join the team ! Join one of the last surviving wooden Victorian beach resorts in the world and after a  $400M renovation  and expansion, the resort is more stunning than ever. 

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms ( to include cottages and villas ), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. 

Want to learn more?   Hotel Website ,  Facebook ,  Instagram ,  Pinterest  

Classification:  Seasonal

Shift:  Various – must be available to weekdays, weekends, and holidays.

Pay Rate:  The pay rate for this role is $18.50 and is based on applicable and specialized experience and location.

What will I be doing?

A Welcome Liaison represents the hotel at the main entrance and various lot locations by greeting arriving and departing guests in an enthusiastic and courteous manner. Directs traffic at entrances to ensure a safe and efficient flow of traffic into or out of the hotel grounds.

·  Greet and direct traffic: Determine Check-in vs. Day Visitors, determine Valet vs. Self parkers. Moderate who is entering the lots based on directions from leadership. Sometimes directs Team Members, visitors, and other contractors and vendors to park off property.
·  Identify VIP guest for VIP check in process
·  Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure an enhanced arrival process.
·  Greets guests immediately with a friendly and sincere welcome. Explains parking rate information.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as 

·  Access to pay when you need it through DailyPay
·  Medical Insurance Coverage – for you and your family
·  Mental health resources including Employee Assistance Program
·  Best-in-Class Paid Time Off (PTO)
·  Go Hilton travel program: 100 nights of discounted travel
·  Parental leave to support new parents
·  Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
·  401K plan and company match to help save for your retirement
·  Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
·  Career growth and development
·  Team Member Resource Groups
·  Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment.