Team Lead Purchase To Pay (PTP)
UNITED ARAB EMIRATES
Job description
The Purchase to Pay Team Lead plays a pivotal role in leading a team of Finance professionals responsible for Purchase to Pay (PTP) and Hire to Retire (HTR) services across the MEA region. As a key member of the Centre of Excellence (COE), the Team Lead is acting as a bridge between strategic initiatives and daily operations, ensures operational excellence, compliance, people development, and the successful delivery of finance projects. The role requires strong leadership, financial expertise, and end-to-end project management capabilities.
What will I be doing?
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Customer Feedback & Service Improvement: Leverage feedback from hotels to enhance service quality, responsiveness, and customer experience.
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Business Partnering: Collaborate with hotel teams, COE functions, IT, and corporate stakeholders to align priorities and deliver effective outcomes.
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Team Leadership & Development: Build a high performing, engaged, and resilient team culture focused on growth and continuous learning.
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Operational Excellence: Drive automation, system enhancements, and process optimization to improve accuracy, efficiency, and scalability by leveraging data and automation tools (e.g., Power BI, Power Query, Power Automate).
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Change Management: Lead knowledge transfer and drive adoption of new tools, technologies, workflows, and standard operating procedures.
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Project Management: Ensure projects are delivered on time, with clear documentation, strong stakeholder engagement, and measurable outcomes.
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Performance: Develop and maintain dashboards, reports, or tracking tools to monitor project metrics and operational KPIs.
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Compliance & Governance: Ensure adherence to internal controls, regulatory requirements, audit standards, and company policies.
Direct Reports
This role has 3 direct reports.
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
Project Leadership: Proven ability to manage complex projects from concept to completion, with strong planning, prioritisation, and risk management.
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People Leadership: Confident in leading and developing large, diverse teams; able to build trust and drive performance through others.
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Change Driver: Confident leading through change, balancing stakeholder needs, and ensuring operational continuity during transformation.
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Collaboration & Communication: Clear communicator with the ability to influence across functions and geographies.
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Agility: Comfortable in fast-paced environments; adaptable to shifting priorities and evolving business needs.
To fulfill this role successfully, you must possess the following qualifications and experience:
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Education: University degree in Finance, Accounting, or a related field.
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Experience: Direct experience working in finance or shared services, with experience in a team management or team leadership position.
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Technical Knowledge: A command of ERP and Payroll systems (Navision, Oasys), and data tools (Excel, Power BI, Power Query, Power Automate).
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Language: Fluent English (written and spoken).
Preferred Qualifications
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Experience in hospitality finance, centralised finance teams, or cross-border operations.
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Exposure to project delivery, transitions, or process centralization in a finance context.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.