Senior Manager, Leisure Sales CALA

Job description

***This role is based in Mexico City or Cancun, MX***

Hilton is seeking a Senior Manager, Leisure Sales to handle a portfolio of Leisure accounts (FIT and Groups) reporting to the Assistant Managing Director of Sales for CALA Leisure Sales. Hilton is continuing to grow its engagement in Latin America and the Caribbean leisure market, and we need outstanding sales professionals with the experience, and the desire to lead in further building this market for Hilton. If you are seeking to lead this market segment out of Mexico and identify, develop, and maintain account development to drive enterprise strategy, revenue, market share growth, and continue growing with Hilton, this role is for you!

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

·  Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40 USD/night
·  Saving Funds Plan with company match up to 6 percent
·  Paid parental leave for eligible Team Members, including partners and adoptive parents
·  Mental health resources including a direct line with psychological support (through medical policy)
·  Paid Time Off (PTO)

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

·  Develop leisure wholesale segment sales (FIT), working with a roster of HWS owned and managed accounts in Mexico.
·  Cultivate and source new Tour Operator / Wholesale Accounts sales.
·  Review customer base to determine new opportunities for direct connectivity in the Mexico region.
·  Manage and develop leisure group customer accounts including Quinceaneras, weddings and tour groups.
·  Support Customer Engagement Plan by representing Hilton at industry trade shows, special industry events, road shows, and other activities to elevate customer awareness of Hilton to achieve segment growth.
·  Use available reporting to analyze and elevate performance against budgets.
·  Serve as a subject matter expert in All Hilton brands including the All Inclusive segment to understand buyer behaviors and improve Hilton shelf space.
·  Ensure revenue and ancillary goals/targets are achieved.
·  Mentor Resort and Hilton Sales team members in their educational and annual programs through your solid understanding of the leisure segment.
·  Maintain account qualification in compliance with account governance protocol.
·  Support Hilton leadership in providing account-specific mentoring to increase All brand sales and effectively use our Customer Relationship Management (CRM) program.

What projects you will take ownership of:

·  Work with the Distribution team to contract and connect Mexican partners to Hilton

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

·  Seven (7) years of hotel travel industry leisure sales experience at multi-property or corporate level
·  Experience maintaining national/global accounts
·  Have established strong relationships with key leisure and/or group customers in the Mexican market
·  Travel up to 50% (and working outside of standard working hours)
·  Experience working in a matrixed organization and diverse company culture
·  Speak fluent Spanish and English

It would be useful if you have:

·  Ten (10) years of leisure Travel Industry sales experience
·  Salesforce knowledge
·  Hilton experience

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!