Senior Event Experience Manager - New York Hilton Midtown

Job description

Placed right in the heart of the action the  New York Hilton Midtown  is looking for its next Senior Event Experience Manager!

This hotel offers 1,878 elegantly appointed guestrooms and an impressive 150,000 square feet of versatile event space. With 49 meeting rooms, including the largest ballroom spanning 21,673 square feet, it’s an ideal destination for conferences, conventions, and upscale gatherings in the heart of Manhattan.

Our ideal candidate is an experienced hotel event professional with a minimum of two years of event planning and execution experience, including a proven track record of managing large‑scale programs of 500+ attendees for notable, high‑profile clients. They excel at overseeing multifaceted events, anticipating client needs, and coordinating cross‑departmental efforts with precision. Experience working within union properties or unionized environments is essential.

They thrive in fast‑paced, high‑stakes settings, demonstrate exceptional communication and organizational skills, and consistently deliver elevated event experiences that align with both client expectations and hotel standards.

Shift Pattern:  The role operates within business hours Monday – Friday with required full availability to adjust work hours and work any day of the week, including weekends and holidays for client engagement.

Salary Range:  This is a salaried position starting in a range of $85,000.00 - $105,000.00 annually and will be aligned with the candidate’s experience and qualifications. This role qualifies to be part of Hilton’s Sales Incentive program.

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

· 
Access to pay when you need it through DailyPay

· 
Medical Insurance Coverage – for you and your family

· 
Mental health resources including Employee Assistance Program

· 
Best-in-Class Paid Time Off (PTO)

· 
Go Hilton travel program: 100 nights of discounted travel

· 
Parental leave to support new parents

· 
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

· 
401K plan and company match to help save for your retirement

· 
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

· 
Career growth and development

· 
Team Member Resource Groups

· 
Recognition and rewards programs

 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing:

A Senior Event Experience Manager will be responsible for the successful execution of written sales & catering agreements for large-scale and complex full-service meetings, conventions, and events, as well as execution of all-sized room blocks, catering events, and events as assigned. 

· 
Maintains liaison between the customer and their representatives and the Hotel by directing each hotel department as to their specific role in the pre-planning and execution on-site.

· 
Maximizes revenues and controls expenses through effective negotiation of prices, services, upselling, and accurate forecasting.

· 
Responsible for the direction of all catered events in partnership with Event Operations staff.

· 
Responsible for the successful execution of the event and customer satisfaction to ensure the customer remains loyal and books future business with the hotel/company. 

 

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability            

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!