Sales Manager - New York Hilton Midtown

Job description

Placed right in the heart of the action the  New York Hilton Midtown  is looking for its next Sales Manager!

 

This hotel offers 1,878 elegantly appointed guestrooms and an impressive 150,000 square feet of versatile event space. With 49 meeting rooms, including the largest ballroom spanning 21,673 square feet, it’s an ideal destination for conferences, conventions, and upscale gatherings in the heart of Manhattan.

 

Our ideal candidate will have 1–2 years of experience in hotel group sales and a proven track record of motivation and performance. We’re seeking someone with solid tenure in previous roles, demonstrating reliability and commitment. The right individual will be driven to exceed goals, build lasting client relationships, and thrive in a collaborative team environment. This in-office role requires familiarity with the Wholesale FIT Market, Airline Crew, and International Sales—or the ability to quickly and effectively learn these segments to deliver results. The candidate should also work well with a sales partner to strategize and execute sales plans.

 

Shift Pattern:  This role is primarily Monday – Friday 8:30am – 5:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections.

 

Salary Range:  Range for this position is $85,000 - $90,000.00 annually and will be aligned with the candidate’s experience and qualifications. This role qualifies to be part of the Hilton Sales Incentive plan that is paid quarterly, based on performance.

 

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

 

·       Access to pay when you need it through DailyPay

·       Medical Insurance Coverage – for you and your family

·       Mental health resources including Employee Assistance Program

·       Best-in-Class Paid Time Off (PTO)

·       Go Hilton travel program: 100 nights of discounted travel

·       Parental leave to support new parents

·       Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

·       401K plan and company match to help save for your retirement

·       Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

·       Career growth and development

·       Team Member Resource Groups

·       Recognition and rewards programs

 

·       Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

 

 

What will I be doing?

 

The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. 

Specifically, you would be responsible for performing the following tasks to the highest standards:

Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.

Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.

Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.     

 

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

 

Customer and Account Management  - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.

 

Prospecting  - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.

Negotiations  - Understand the customer and the business leaders expectations. Adapt to a changing market.

 

Customer and Account Management:

Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.

Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.

 

·       Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.

·       Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.

·       Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.

·       Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.

 

 

 

 

What will I be doing?

As a Sales Manager, you would be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food, and beverage services, etc.
·  Initiate new sales, prospect, and qualify leads and solicit potential clients
·  Host and entertain clients and maintain client accounts
·  Conduct property site visits and answer questions
·  Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost and potential business for the hotel.
·  Develop sales plans and strategies to meet or exceed revenue and room night goals
·  Partner with operations departments to ensure full participation in servicing accounts

 

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!