Room Attendant - Hilton Baltimore Inner Harbor

Job description

Hilton Baltimore Inner Harbor is looking to expand their housekeeping team and is hiring  Room Attendants who are responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Our ideal candidate is looking to begin their career in housekeeping, has a positive attitude and a passion for hospitality. 

 

Pay Rate: $19.20 per hour, plus additional incentives.

Shift Pattern: 8am-4:30pm Weekdays/ 9am - 5:30pm Weekends, weekends and holidays availability required.

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

·  Medical Insurance Coverage – for you and your family**
·  Best-in-Class Paid Time Off (PTO)**
·  Mental health resources including free counseling through our Employee Assistance Program**
·  Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
·  401K plan and company match to help save for your retirement
·  Go Hilton travel program: 100 nights of discounted travel
·  Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
·  Access to your pay when you need it through DailyPay
·  Paid Holidays, including your birthday!

*Available benefits may vary depending upon property-specific terms and conditions of employment

**Available to positions classified as Full Time only

What will I be doing?
As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
·  Change and replenish bed linens, towels and guest amenities, as needed
·  Perform deep cleaning tasks, as needed
·  Stock, maintain and transport housekeeping supply cart on a daily basis
·  Dispose of trash and recyclables
·  Respond to special guest requests in a timely, friendly and efficient manner
·  Perform guest turn down service, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!