Revenue Manager - Franchise

Job description

Job Requirements

This position will report directly to the General Manager. The primary purpose of this position is to monitor group and transient business thresholds within the five-year forecast to ensure measurable improvements for demand and availability. Supply critical analysis on the effect of short range decisions effecting occupancy, average rate and rooms profit goals (OnQ PMS). Analysis of city events and activities and to project the effect of opportunities they create. Monitor competitive analysis. 

Managing and maintaining group and transient inventory controls:

• Daily review and implementation of room accommodation and rate inventory controls in OnQ PMS and OnQ RMS. Includes weekly implementation of roll-in controls.
• Ensure group inventory and cut-off dates are managed according to demand.
• Implement all blackout dates in Netrez/OnQ and review monthly to determine if adjustments are needed.
• Work with Director of Front Office to ensure that sellout strategies are in place, and that OnQ PMS and Netrez are balanced daily.
• Ensure OnQ FMS and the General Ledger are balanced daily as it relates to past actuals.

Develop, monitor and adjust sales and pricing strategies:

• Conduct a weekly Revenue Management Meeting where the appropriate booking period is evaluated for proper rate and availability control. The Revenue Manager will provide a synopsis of results vs. decision from the previous week and lead discussion on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment.
• Daily review of Delphi/DMPE reports: GRC, Backlog Report (monthly), Daily Transaction reports and Overrides report. Address concerns and action plans with Director of Sales.
• Develop annual transient pricing. Ensure pricing in consistent in all distribution channels /OnQ PMS, GDS, Internet).

Provide critical analysis of strategies, room statistics and demand factors:

• Review end of month rooms statistics reports including FMS, Monthly Revenue Management Reports, STAR, HILSMART, Key Hotel Marketing Reports, Report of Operations, and provide critical analysis on performance vs. forecasts and results of implemented strategies.
• Conduct displacement analysis of group business, as needed, to determine impact potential business will have on RevPAR. Review all tentative and definite group bookings, to ensure that they support implemented strategies.
• Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed.
• Analyze past and present trends and make recommendations for future strategies. 

Forecasting:

• Prepare all Weekly, Monthly, Rolling Forecasts and Annual Budget using OnQ RMS, Excel, OnQ FMS, Delphi/DMPE, and Netrez/OnQ PMS. 

Competitive and Demand Analysis:

• Review all competitive shops on a consistent basis (at least once per week) and identify selling strategies and market trends.
• Review Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators.
• Maintain historical data on events and performance on any promotions during these demand-generating events.

Minimum 2 years of experience as Revenue Analyst or Revenue Manager