Restaurant Supervisor - GALLERYone Doubletree Suites by Hilton

Job description

GALLERYone Doubletree Suites by Hilton is looking to welcome a Restaurant Supervisor to join the team! 

Our hotel is on the intracoastal waterway, less than a five-minute walk from Galleria Fort Lauderdale. The beach is a half mile east and it's a five-mile drive to conventions and cruises at Port Everglades. We have 231 rooms, our VUE PATIO BAR & GRILL, which is outdoor, poolside and if it rains, we have our GALLERY lounge, which is open from 5:00pm-11:00pm nightly. Join us at VUE on the water, for a contemporary cuisine from the hours of 6:30am-10:00pm.

The ideal candidate will have at least 1-2 years' experience as a restaurant supervisor. Experience in Banquets, F&B is preferred. This is a hybrid role, where the candidate would work as a Banquet Captain during events and Restaurant Supervisor. Candidate should be able to work varying shifts. 

Shift Pattern: Full Availability and Flexibility for all shifts (AM/MID/PM/Overnight) (Weekdays, weekends, holidays as needed) 

Pay Rate: $17.00 per hour (plus service charge for worked Banquet events.)

The Benefits  – Hilton is proud to have an award-winning workplace culture ranking  #1 Best Workplace by Great Place to Work & Fortune.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

·  Access to your pay when you need it through DailyPay
·  Medical Insurance Coverage – for you and your family
·  Mental Health Resources
·  Best-in-Class Paid Time Off (PTO)  
·  Go Hilton travel discount program 
·  Supportive parental leave
·  Matching 401(k)
·  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
·  Debt-free education : Access to a wide variety of educational credentials  (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
·  Career growth and development 
·  Team Member Resource Groups
·  Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
·  Monitor, observe and assist in evaluating team member performance
·  Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
·  Ensure compliance with health, safety, sanitation and alcohol awareness standards
·  Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
·  Assist in monitoring inventory and inventory control
·  Oversee Banquet events 

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!