Reception Manager
Birmingham (City and Borough of Birmingham)
Job description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
· Salary of £30,768.16 per annum plus a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} Quarterly incentive scheme based on meeting Front Office targets
· Free and healthy meals when on duty
· Grow your Career! Personal Development programmes designed to support you at every step of your career
· A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
· Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
· Team Member Referral Program
· High street discounts: with Perks at Work
· Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
· Discounted dental and health cover
· Guest Experience Day after successfully passing probation
· Modern and inclusive Team Member’s areas
You will join the Front Office team, managing the reception area of the hotel. Ideally you will have experience in a full-service hotel or prior experience as a Reception Manager. You will have leadership skills and excellent rapport with customers.
You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great.
Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
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