Reception Apprentice

Job description

WELCOME TO A WORLD OF OPPORTUNITIES   AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.

As a Front Office Apprentice with Hilton you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed – just a passion for Guest Service!

Benefits and Pay

·  Hourly rate of £12
·  Travel and food discounts: 100 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)
·  Free meals on duty
·  Holiday: 28 days including bank holidays (increasing yearly)
·  Pension scheme
·  High street discounts: with Perks at Work
·  And more!

 

What will I be doing?

A Front Office apprentice will be required to undertake all reasonable duties as assigned by your head of department.

·  Working within the Front Office department
·  Contribute to an overall exceptional guest experience from check-in through check-out
·  Telephone handling
·  Cash and Payment handling
·  Maintain high levels of guest service
·  Comply with Health and Safety and Food Hygiene regulations
·  Complete all aspects of the apprenticeship programme
·  Work a variety of shifts including early mornings, evenings and weekends

 

What next?

If you would like to be considered for this apprenticeship, please ensure that you submit your application (in English). Please bear with us whilst we process your application as we receive a lot of interest and we want to ensure that each applicant is given the consideration they deserve. 

You’ll be contacted via email by our Human Resources Team who will inform you of the outcome and (if applicable) next steps. 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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