Pool Concierge Attendant - Hilton Fort Lauderdale Beach Resort

Job description

Hilton Fort Lauderdale Beach Resort is looking for a Pool Concierge Attendant to join their dynamic team outside by the pool! This stunning 374 room hotel is located three miles from Las Olas Boulevard's vibrant restaurants and shops, offers a full-service spa, multiple dining options and also boasts an outdoor pool and private cabanas. 

The ideal candidate has a genuine passion to work with our guests in an outdoor setting, will have the physical ability to meet the demand of the role, will hold comparable experience in customer service and have full availability to work the ever-changing schedule of hospitality. This is a fantastic opportunity for those seeking to begin their hospitality career.

Pay Rate: $15 per hour.

Shift Pattern: This is a full-time position which requires full availability to work an 6-8 hour shift, starting as early as 6AM and ending as late as 8PM, varying shifts across weekdays, weekends and holidays. 

 

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

·  Access to your pay when you need it through DailyPay
·  Medical Insurance Coverage – for you and your family
·  Mental Health Resources
·  Best-in-Class Paid Time Off (PTO)  
·  Go Hilton travel discount program 
·  Supportive parental leave
·  Matching 401(k)
·  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
·  Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
·  Career growth and development 
·  Team Member Resource Groups
·  Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Pool Concierge Attendant , you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
·  Clean the pool area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas
·  Collect and replenish pool towels and monitor inventory to minimize loss
·  Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc.
·  Monitor use of the facility and address and/or report potential hazards
·  Respond to guest inquiries and service issues in a timely, friendly and efficient manner
·  Perform general Recreation duties, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!