Part-Time Night Auditor - Franchise

Job description

Job Requirements

·  Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
·  Be available to work Friday and Saturday, consistently.
·  Handle guest complaints ensuring guest satisfaction.
·  Process all check-ins and check-outs according to established hotel requirements.
·  Adhere to payment, cash handling and credit policies/procedures.
·  Generate, print, and distribute daily reports to designated departments/personnel.
·  Other duties as assigned.

Responsibilities

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

Work Experience

·  High school graduate or equivalent.
·  Minimum one year customer service experience; previous hotel experience preferred.
·  ONQ experience preferred.
·  Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
·  Computer experience preferred.
·  Bilingual English/Spanish a plus.
·  Knowledge of local activities and attractions appropriate for clientele.

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.