PA to GM Trainee - Tru by Hilton Hanoi

Job description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

 

Position Statement

We are seeking a motivated and detail-oriented Personal Assistant Intern to the General Manager to join our dynamic hospitality team. This internship offers a unique opportunity to gain hands-on experience in hotel management at the executive level, supporting the GM with administrative, operational, and strategic tasks.

 

What will I be doing?

·         Assist the General Manager in daily administrative tasks and scheduling.

·         Manage calendars, meetings, appointments, and follow-ups.

·         Prepare reports, presentations, and correspondence as required.

·         Liaise with various hotel departments to follow up on GM directives.

·         Assist in coordinating internal communications, including staff memos and meetings.

·         Attend key meetings with the GM; take notes and track action items.

·         Maintain a high level of discretion and confidentiality on sensitive matters.

·         Support in planning and organizing executive-level events and visits.

·         Conduct basic research and compile information for decision-making.

·         Provide general office support and ensure a professional executive environment.

What are we looking for?

·         Currently pursuing a degree or diploma in Hospitality Management, Business Administration, or a related field.

·         Excellent communication and interpersonal skills.

·         Strong organizational and multitasking abilities.

·         High level of integrity, discretion, and professionalism.

·         Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

·         Positive attitude with a willingness to learn and adapt.

·         Previous hotel or customer service experience is a plus.