Operations Manager (w/m/d) - Dresden - Franchise

Job description

Job Requirements

Your New Workplace

On  2. Juli 2025  we have opened a new  Hampton by Hilton hotel in Dresden  and we are now looking for you as our new Operations Manager. You will work closely with the Hotel Manager, develop your new team on site and take care of the organizational framework.

At your new workplace, you will benefit from the central location and the charm of a brand new hotel. The Hampton by Hilton Dresden City Centre has 203 modern rooms, a garage, a bar and breakfast area as well as a business and fitness center. The proximity to the airport and popular tourist attractions such as the Frauenkirche will not only make the hotel a magnet for business travelers and tourists, but also offers our employees an attractive working environment.

Work Experience

Your daily business

·  Support hotel management in the leadership and organization of all departments and employees
·  Participate in day-to-day operations and process group inquiries and reservations
·  Assist in the recruitment of new employees
·  Train new employees including ensuring an efficient and sustainable onboarding process
·  Review guest feedback, develop strategies for continuous improvement
·  Promote brand image by adhering to all Hilton brand and service standards
·  Develop and execute in-house sales & marketing strategies
·  Provide operational support in all hotel areas

Our Expectation

·  Relevant professional experience in the hotel industry with a focus on front office / rooms, preferably in the city hotel industry
·  First operational management experience
·  Very good written and spoken German and English skills
·  Confident handling of common hotel software
·  Good IT skills with a focus on MS Office (MS Excel)
·  Leadership personality who knows how to inspire, motivate and make a difference

Benefits

We offer

·  International working environment with plenty of room for further training and improvement 
·  Flat hierarchies
·  Staff accommodation for the start
·  Job ticket allowance for Germany
·  Guaranteed compensation for your overtime 
·  Employee rates from 19 euros in our own hotel portfolio and favorable employee rates with Hilton Worldwide
·  Discounts for friends and family within our hotel brands and with Hilton Worldwide
·  Employee events (e.g. summer party or Christmas party)
·  Up to 30 days vacation according to your annual employment
·  Numerous internal training opportunities (Hilton University) 
·  Corporate benefits and Benefits.me program

Contact

You may still have questions. Then contact us in the HR department at  (030) 5858 383 81  or at  jobs@fmhos.com . Send us your application in pdf format to jobs@fmhos.com (max. 15 MB), or upload your application directly via our  applicant portal . 

Complete application documents not at hand? The resume is sufficient. 

Contact Person: Birgit Ewald, Head of Human Resources

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.