Operations Intern

Job description

As an Operations Intern you will gain valuable exposure to the inner workings of operations within global hospitality. You will demonstrate your abilities and gain knowledge in the hospitality industry building on your relevant qualification. You will support daily operations and administrative tasks across departments whilst assisting with project management, tracking milestones, and coordinating team communications. The position will be based at the Sub Sahara Africa & Indian Ocean Corporate Office Sandton, Gauteng.

What will I be doing?

If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to opportunities to network with skilled professionals in hospitality, then you are ready for an internship. Internships are an excellent way for you to gain relevant work experience and new skills that will be invaluable when you are ready to pursue your professional career upon graduating.

What are we looking for?

Operations interns are always working on behalf of our Guests and working with other Team Members. An excellent Operations Intern demonstrates a mix of technical competence, interpersonal effectiveness, and a strong work ethic. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

Strong Analytical and Problem-Solving Skills

Can break down complex processes and identify areas for improvement.

Attention to Detail

Carefully checks work to ensure accuracy.

Follows procedures meticulously, especially in our process-driven environment.

Proactive and Self-Motivated

Takes initiative rather than waiting for instructions.

Seeks out tasks and opportunities to contribute.

Excellent Communication Skills

Communicates clearly and professionally, both in writing and verbally.

Can convey ideas, ask questions, and provide updates effectively across different teams.

Team Player Attitude

Works well in collaborative settings.

Open to feedback and eager to learn from others.

Strong Organizational and Time Management Abilities

Manages multiple tasks or projects simultaneously.

Prioritizes well and meets deadlines consistently.

Adaptability and Resilience

Remains effective in fast-paced or changing environments.

Handles unexpected challenges without becoming discouraged.

Ethical and Professional

Maintains confidentiality and acts with integrity.

Respects company policies and demonstrates reliability.

Enthusiastic and Eager to Learn

Shows genuine interest in operations and business processes.

Asks insightful questions and actively engages in training and mentoring opportunities.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!