Night Auditor - Hilton Motif Seattle

Job description

The stylish Hilton Motif Seattle is seeking a Night Auditor! 

Located in Downton Seattle is where you will find an award-winning culture that our Team Members love being a part of. From a friendly workplace to competitive health benefits along with career growth opportunities and our Go Hilton travel discount program and complimentary meals while on shift. We know that you will love being a part of the Hilton Motif Seattle team!

What will I be doing?

As Night Auditor, you would be responsible for overseeing late arrivals, guest's requests, the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
·  Ensure credit card system reconciles to daily transaction lists
·  Schedule, assign daily work, inform and train team members
·  Monitor, observe and assist in evaluating team member performance
·  Assist Front Office leadership with the checking in and checking out of guests.
·  Respond to guest inquiries and in a timely, friendly and efficient manner
·  Provide driving and/or walking directions to guests to local destinations
·  Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions

The hourly rate is $22.50-$23.00 and is based on applicable and specialized experience and location.

 #LI=CU1

What are we looking for?

·  Previous Experience in Hotel/Front Desk preferred
·  Night Auditor Experience is a plus!

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking  #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

·  Medical Insurance Coverage – for you and your family (when you avg 80+ hours a month).
·  Vision, dental, life and disability insurance
·  Mental Health Resources
·  Best-in-Class Paid Time Off (PTO) – you will accrue up to 18 days/144 hours per year
·  Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program.  Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).  
·  Go Hilton travel discount program: 100 nights of discounted travel per calendar year
·  Matching 401(k)
·  Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
·  Career growth and development 
·  Team Member Resource Groups
·  Recognition and rewards programs
·  Access to your pay when you need it through DailyPay

Other Compensation

·  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
·  Front Office Upselling Incentive Program – Commission based program paid out monthly and is based on upsell generated revenue. Revenue is calculated at time of guest check-out. Upsell revenue includes room type upgrades, early check-in fee, and late check out fees. Eligible for up to 15% commission pay out.
·  Complimentary meals while on shift
·  Commuter Benefit - Unlimited city and county public transit for only $10/mo.