Night Auditor - Embassy Suites by Hilton Miami International Airport

Job description

Embassy Suites by Hilton Miami International Airport is searching for a talented Full-Time Night Auditor to join their team!

The ideal candidate must have a minimum of 6 months experience working in a hotel front desk or night audit role. Hotel experience is required. Open flexible schedule is required, must be able to over strictly overnights. OnQ experience is highly preferred and being bi-lingual is a preferred

Shift Pattern:  Open availability for any day of the week and Weekend/holiday availability are required. Overnights are requires between the hours 11pm-7:30am

Pay Rate:  $17 - $17.50 per hour

The Benefits:*

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:*

·  Access to your pay when you need it through DailyPay
·  Medical Insurance for you and your family
·  Mental Health Resources
·  Best-in-Class Paid Time Off (PTO)  
·  Go Hilton travel discount program 
·  Supportive parental leave
·  Matching 401(k)
·  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
·  Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
·  Career growth and development 
·  Team Member Resource Groups
·  Recognition and rewards programs

 

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

·  Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
·  Ensure credit card system reconciles to daily transaction lists
·  Schedule, assign daily work, inform and train team members
·  Monitor, observe and assist in evaluating team member performance
·  Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
·  Respond to guest inquiries and in a timely, friendly and efficient manner
·  Provide driving and/or walking directions to guests to local destinations
·  Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
·  Assist fellow team members and other departments wherever necessary to maintain positive working relationships
·  Provide or obtain accurate information

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!