Male Spa Attendant (Casual) - Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort
Wailea, USA Hotels - Restaurants
Job description
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Male Spa Attendant to join the Kilolani Spa Team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
· Classification: Casual
· Shift: Various – must have availability to work weekends, weekdays, and holidays.
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What will I be doing?
As a Spa Attendant, you will be orientating and assisting guests throughout Kilolani Spa and provides exceptional guest service from point of arrival through check out. Specifically, you would be responsible for performing the following tasks to the highest standards:
· Act as a personal guide and host throughout the facility noting all safety precautions and product knowledge relevant to the spaces; Checks guests in and assigns lockers.
· Keeps all areas of the locker rooms, restrooms, hydrothermal spaces, and lounge areas neat and clean
· Set up and break down all guest amenities and experiences within the facilities.
· Stock lockers with robes and slippers.
· Load dirty towels in bins. Move towel bins in designated areas.
· Conduct financial transactions, as needed
· Perform general Spa duties, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
· Hospitality - We're passionate about delivering exceptional guest experiences.
· Integrity - We do the right thing, all the time.
· Leadership - We're leaders in our industry and in our communities.
· Teamwork - We're team players in everything we do.
· Ownership - We're the owners of our actions and decisions.
· Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
· Quality
· Productivity
· Dependability
· Customer Focus
· Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
· Access to your pay when you need it through DailyPay
· Mental Health Resources
· Best-in-Class Paid Time Off (PTO)
· Go Hilton travel discount program
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Pay Rate: The hourly rate is $22.94 per hour and is based on applicable and specialized experience and location.