Maintenance Manager

Job description

DoubleTree by Hilton prides itself on the little details that have a big impact. That's why our team members around the world strive every day to bring each guest the special comforts and acts of kindness that are unique to the brand - starting with our signature warm DoubleTree cookie welcome.  The DoubleTree by Hilton unique Brand Hospitality of CARE (Create A Rewarding Experience) is a primary reason we have been consistently recognised for our commitment to building a culture of service.

The Maintenance Manager will manage the Maintenance Team to efficiently maintain all hotel operations including OH&S, Safety and Security and compliance are ensured at the highest levels.

What will I be doing?  

As the Maintenance Manager, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Maintenance Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, the Maintenance Manager will perform the following tasks to the highest standards: 

·  Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules
·  Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas
·  Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property
·  Communicate with Government agencies to ensure full compliance with statutory regulations
·  Prepare Capital and Repairs and Maintenance budgets for Engineering
·  Perform daily checks around the hotel
·  Conduct lift emergency release procedures as required
·  Diagnose, maintain, and repair mechanical equipment within the hotel
·  Ensure good relationships are built with internal and external customers
·  Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
·  Develop, implement, and direct all emergency programs
·  Develop, implement and manage energy conservation programs for the property to minimize expenses
·  Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
·  Identify and introduce environmentally-friendly systems and equipment
·  Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives
·  Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation

What are we looking for?

The Maintenance Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.  To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

·  Advanced knowledge of building management/engineering
·  Exposure to budgeting and basic accounting
·  Good communication skills
·  Committed to delivering a high level of customer service
·  Strong leadership skills and previous experience of managing a team
·  Flexibility to respond to a range of different work situations
·  Ability to work under pressure
·  Ability to work on their own
·  Previous experience of facilities management
·  Proficient, at an advanced level, with computers and relevant computer programs

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  First Aid
·  Qualification in engineering field

What will it be like to work for Hilton?

At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2025, Hilton ranked #1 across all industries by the Great Place to Work Institute in Australia and Worldwide. At Hilton, you can also look forward to receiving: 

·  Worldwide travel discounts at unbelievable rates for you and your friends and family!
·  A competitive salary and annual bonus package
·  Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few.
·  A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing

 Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

  * This position is open to Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. *