Lobby Porter - Parc 55 a Hilton hotel
San Francisco, USA
Job description
The Parc 55 San Francisco – a Hilton Hotel is looking for their next Lobby Porter to join the housekeeping team. If you're ready to jumpstart a career in housekeeping services, this is the place to be! We are one block away from Powell Station and the cable car turnaround. We hold 1,024 guest rooms, 21 meeting rooms and over 30,000 square feet of event space. This is a perfect opportunity for someone that enjoys hands on work and being productive! Join us and see why Hilton is ranked the best hospitality brand to work for!
The ideal candidates will possess:
· Availability to work a flexible schedule including mornings, evenings, nights, weekends and holidays.
· 1 year of previous experience in a housekeeping/cleaning roles is highly desired!
· Previous experience in customer service-based roles is a plus!
Shift Pattern: Full-Time
Shifts: Open availability for AM/PM, weekends, and holidays required
Hourly Range : $25.32 (Probationary Rate), $33.76 (Full Rate as of 91st Day)
What will I be doing?
As a Lobby Porter, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
· Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices and banquet/meeting/conference rooms
· Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays
· Greet guests in a friendly manner
· Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
· Assist in delivering guest requests and in cleaning guest rooms, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
· Hospitality - We're passionate about delivering exceptional guest experiences.
· Integrity - We do the right thing, all the time.
· Leadership - We're leaders in our industry and in our communities.
· Teamwork - We're team players in everything we do.
· Ownership - We're the owners of our actions and decisions.
· Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
· Quality
· Productivity
· Dependability
· Customer Focus
· Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!