Learning & Development Manager

Job description

As the Learning and Development Manager at Waldorf Astoria Seychelles Platte Island, you will play a pivotal role in nurturing talent and driving a culture of continuous learning and development within our esteemed team. You will have the opportunity to design and implement innovative training programs that empower our employees to deliver exceptional guest experiences and reach their full potential in a dynamic and inspiring work environment.

Key Responsibilities:

·  Develop and execute comprehensive learning and development strategies aligned with the resort's goals and objectives.
·  Design and deliver engaging training programs and initiatives that enhance employee skills, knowledge, and performance.
·  Collaborate with department heads and subject matter experts to identify training needs and create customized learning solutions.
·  Evaluate the effectiveness of training programs through feedback, metrics, and assessments, and make recommendations for continuous improvement.
·  Manage learning management systems (LMS) and other training platforms to facilitate access to learning resources and track employee progress.
·  Partner with HR to support talent management initiatives, including succession planning, career development, and performance management.

Expectations:

·  Passion for hospitality and a dedication to delivering exceptional guest experiences.
·  Proven experience in learning and development, talent management, or related areas within the hospitality industry.
·  Strong understanding of adult learning principles, instructional design methodologies, and training delivery techniques.
·  Excellent communication, presentation, and facilitation skills, with the ability to engage diverse audiences and inspire learning.
·  Demonstrated project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within established timelines.

What's in It for You:

·  Opportunity to work in a luxurious and idyllic island setting surrounded by stunning natural beauty.
·  Competitive salary and benefits package.
·  Professional growth and development opportunities within an internationally renowned hospitality brand.
·  Dynamic and inclusive work environment where your contributions are valued and recognized.
·  Chance to be part of a dedicated team committed to excellence in hospitality and creating unforgettable guest experiences.

Qualifications:

·  Bachelor's degree in Human Resources, Organizational Development, Hospitality Management, or related field; Master's degree preferred.
·  Minimum of [number] years of experience in learning and development, talent management, or related areas within the hospitality industry.
·  Certification in training and development (e.g., CPLP, CPTM) is a plus.
·  Fluent in English; knowledge of other languages is an advantage.

Join Us: If you are a dynamic and forward-thinking individual with a passion for learning and development, we invite you to apply for the Learning and Development Manager position at Waldorf Astoria Seychelles Platte Island. Join us in shaping the future of our resort and empowering our team members to thrive in a world-class hospitality environment.