Intern, RMCC

Job description

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

Your time here will be like this…

·  This is an official program providing practical experience for undergraduates interested in gaining knowledge and experience in Revenue Analysis and Project / Office Management.
·  To enhance the office culture by contributing and impacting team member engagement through event planning and project management.
·  To maximize revenue and profits for hotels by supporting the Directors (D) / Senior Cluster Revenue Manager (SCRM), Cluster Revenue Managers (CRM), and Revenue Analysts (RA) in the strategic coordination of revenue management reporting, processes, and procedures.
·  To support the Senior Director of the Centre in office coordination and administration

•        Assist and support ongoing projects related to revenue management and revenue analysis

•        Assist in team member engagement through event planning and project management

•        Ensure effective information gathering and analysis is conducted to identify and maximise on all possible opportunities and minimize any risks

•        Assist with project management responsibilities and integration with other functions

•        Contribute to RMCC branding through writing, proofing and supporting official communication               

•        Assist Revenue Analysts (RA) or RMCC Operations Team for the duration of the program, contributing to the development and execution of our business processes.

•        Provide support to Directors and Senior Director and other administrative duties of the department

 

Accountabilities

Reporting : Update, process, generate and distribute daily, weekly and monthly revenue management reports

•        Learn and assist in the production and analysis of reporting for RMCC needs

•        Learn and assist forecasting periodical reports for requested hotels

•        Performs data entry into various systems, including Excel, Access and Cognos

•        Learn and assist with inventory management on 3rd party websites

•        Support on business intelligence projects to improve and update current reporting

 

Administrative Work and Event Planning

•        Support with managing and delivering specified tasks in building RMCC APAC culture

•        Organize, plan and host RMCC social events for the office

•        Work with Directors and Senior Director on RMCC projects 

Who are we looking for?

Extensive prior internship experience is not a requirement; however, we are looking for the following:

·  2024, 2025 graduates, can take 5-6 months internship, 4-5 days per week
·  Sound knowledge of job-related information technology (i.e. Excel, PowerPoint, Word, Adobe)
·  Ability to set & maintain minimum standards
·  Ability to analysis data and identify significant trends
·  Warm, friendly & outgoing personality
·  Self-motivated, proactive and driven
·  Can work accurately and effectively under pressure
·  Willingness to learn and develop
·  Good presentation skills
·  Committed & care